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Can Not Access Yahoo Mail Page

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Name: r.king
Date: July 26, 2005 at 06:36:53 Pacific
OS: XP Home
CPU/Ram: Pent 4
Comment:

I can't even get to my yahoo sign in page. It freezes up when I click the sign in button or the mail button. I also can't get to my home page.

I have deleted my cookies, history, no worms, no viruses. Temporally disabled Norton, not block by pop-up blockers. I have been having this problem since yesterday afternoon. Btw: I can pull up pages like yahoo news.

My other computer will pull up the home page to yahoo and when I click on the mail tab it says can not be displayed? Any help would be appreciated. Both are responding completley different.


Thanks all help is appreciated!



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Response Number 1
Name: sekirt
Date: July 26, 2005 at 23:14:00 Pacific
Reply:

You have XP? This is the Windows 98 forum.

Here is a list of things you can try. I see you have tried some of these already.

(1) Internet Explorer->Tools->Internet
Options->General Tab
Click the following buttons: Delete cookies. Delete Files (also button that pops up: Delete Offline Content). Clear History. If you save any cookies, history or offline content, then selectively delete the useless items. The cookie(s) for the site giving you trouble would be one to delete.

(2) Temporarily disable antivirus/ firewall and any popup blockers/toolbars. Check to see if that solves the problem. If it does, go through and isolate which program is at fault. Change settings in that program.

(3) Check to ensure Javascript is enabled. Click the Security Tab. Click to highlight Internet Zone. Click the Default Level Button. Then click the Custom Level button. Make sure it is set to Medium. Under the heading Java Permissions make sure it is set to Medium Safety. Scroll down to the Scripting Heading. Make sure all are set to Enable.

(4) Look for a file named HOSTS with no extension. (not Hosts.sam or Lmhosts.sam). Could be a hidden file so you will have to be sure Show All Files. Also, be sure to uncheck, Hide extensions for known file types. These can be found in Folder Options. Start->Settings or Windows Explorer->Tools. View Tab.

You can open up a Hosts file and edit with notepad. Look for entries related to the problem site. Either delete or place a # at each related entry. The # symbol forces Windows to ignore that line. Save the new edited version to the location where it was found. Reboot and see if that was the cause of the problem.

(5) Index.dat files may be corrupted. Deleting them without a program varies between versions of windows. I would suggest using IE Privacy Keeper. Freeware.
http://browsertools.net/IE-Privacy-Keeper/

(6) Click Start->Run. Type
regsvr32 urlmon.dll and then click OK. Repeat, substituting each of these additional DLLs:
regsvr32 Shdocvw.dll
regsvr32 Msjava.dll
regsvr32 Actxprxy.dll
regsvr32 Oleaut32.dll
regsvr32 Mshtml.dll
regsvr32 Browseui.dll
regsvr32 Shell32.dll (Windows XP and Windows 2000 only)

sekirt


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Response Number 2
Name: spirit
Date: July 27, 2005 at 10:07:09 Pacific
Reply:

Hi, this problem with accessing yahoo mail..lot of us been facing it for the last 2 days intermittently...wasnt able to log into yahoo mail, the yahoo messenger wasnt letting me sign in, although i was able to get to the home page. it was pretty slow as well. It seems ok now though. Dont think it cud be a problem with your system.


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