There's probably a jumper on the motherboard to clear or disable the password. You may be able to see it by examining the board or consult the manual

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street1- Just why would some one need to post there exact name ??

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DAVEINCAPS- what color is the jumper usually is? and where do i put the jumper at? once i put it out? do iput it back on where it was?

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angelwing -Pardon me for confusing your post.Jumpers come in several colors usually black or white.The first thing I would do is open up the computer and look on the main board for a CMOS jumper reset. Usually, the CMOS jumper is located close to a lithium battery which keeps track of the computer's time clock.

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street1- thanks im going to try to find the jumper. =)) if i can find it. lol oh and one more thing if i do find it do i pull it out then wait a few second or min.?

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It should only take a few seconds to clear the cmos.

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http://www.dewassoc.com/support/bios/bios_password.htm>You can also get some understanding at the above listed URL.

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Usually the clear cmos has a 3 pin jumper set. For example, jumpered 1-2 may be normal and 2-3 may be clear. I'll usually put it in the clear position, turn the power on for a few seconds, turn it off and then put the jumper back in the normal position. You can probaby jump it for a few seconds without powering up, as Street1 mentioned, but I usually power it up just to make sure. Some Intel boards have a 'password enable' jumper. If that's the case you just need to put it in the disable postion. Then leave it there unless you want to continue having the password prompt.

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i got into BIOS with out the password now.. whew.. iwhat i did was took the case off on the side of the tower and unplugged all the stuff on the back of the tower, then removed the battery, then the 2 little white jumper waited for few sec then put it back where it was and turned it on, and i got into BIOS. so now i don't have a password for it anymore. thanks guys for your helped.. i will probably come back on here if i have problem again with my computer.. but again thanks.. =))

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So glad we helped.Thank you for posting back.DAVEINCAPS is much better than me at explaining things in detail.I am so glad he joined in on this post.

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having a trouble again, now when i restart my computer it said Wait... Please remove jumper block to normal position, and ...... Press F1 to clear CMOS, It will reboot directly Press F4 to clear PASSWORD i did move 2 little white jumper, i only have 2 not 3, well after i did moved it, i guess i didn't put it back in the right position and i don't remember how it was before i removed it for few sec.. have any ideas? or there any picture of the motherboard i can look at it to compare it? liek to close up picture..

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You may need to post {the} exact name and model number of the computer to get further help.Micron PC isn't enough information.

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street1- just look at my first post i sent before and you will see exact name and model number

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I have yet to see the model number.My computer is a Gateway E4200.Yours is micronpc {xxxxxx}.What is the model number?

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where is the model number usually is? sorry i don't know where it at.

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Usually,on the front or back of a computer you will find the model number.It may be very small where the serial number ect... is.

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Sometimes the jumper settings are printed on the board.

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DAVEINCAPS- what do you mean the jumper settings are printed on the board?

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street1- here is my model number SW-742-8-CEL667

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ok now im fine, it doesn't said this Wait... Please remove jumper block to normal position, and ...... Press F1 to clear CMOS, It will reboot directly Press F4 to clear PASSWORD ANYMORE! unless i move the 2 little white jumper again.. i figure it out why it said it.. so now the problem is when i restart my computer this would come up Pri Matser Drive- ATAPI Incompatible Press F1 to resume so i did press F1 and it went to the black screen and said Drive Not Ready Insert BOOT diskette in A: Press any key when ready so what do i do next? i did pulled 3 power connections and i don't remember how it was before i pulled it out.. so can anyone tell me which p3, p5, and p6 go into?

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Those are probably power connectors for drives. The ones that fit the hard drive and cdrom are 4-pin and only fit one way, so you can't connect them wrong. They're identical so it doesn't matter which one goes to which drive. Most likely the power supply will have more of those connections than are needed so don't worry if some are left unconnected. The type that fit the floppy drive are also 4-pin but are smaller. They too should only fit one way but it may be possible to jam one of those on backwards. After all the drives are connected try booting up again and see what happens. What I meant by 'Sometimes the jumper settings are printed on the board' was exactly that. Usually close to the jumper will be printed the function of it's various settings. It will be printed on the motherboard in very small print. But then again, sometimes it won't be there and you need to consult the manual.

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DAVEINCAPS- ok i get what you meant about the printed on the motherboard. but i still don't undertsand it when i pulled the jumpers out and i don't understand the printed part on it, it like a little chart on it. so im still trying to fingure it out which jumper facing at.

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when i restart my computer which button do i keep pressing to get into safe mode?

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Before windows starts to load, start tapping F8. A menu should come up and you can choose 'safe mode' from there. Yeah, sometimes the jumper info is hard to read, especially when the motherboard circuitry interferes. Usually the jumper pins will be labeled (1, 2, 3, etc) and the chart will refer to those numbers. If they're not labeled sometimes pin 1 will be marked with a small block. Or usually the number sequence goes in the same direction. For example, if one set of horizontal jumpers has pins 1, 2 and 3 going left to right then all jumpers numbers will increase from left to right. The same thing would be true for vertical jumpers. If one set of jumper numbers are labeled 1, 2, 3, etc. from top to bottom then all vertical jumpers will be labeled that way. I know it's confusing. Sometimes it's easy to look at it and figure out the positions and sometimes it's not. Here's the Micron support site. I entered the serial number you listed above but it said it couldn't find that system. You can click on a link there that tells you how to find the serial number. You might want to try that. Hopefully you can eventually find a manual there.

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DAVEINCAPS- i did kept tapping F8 and it didn't go on to safe mode =(... i did went to that site and entered the serial number and it is not found. now since i moved the 2 little white jumpers. it said when i restart my computer Drive Not Ready Insert BOOT diskette in A: Press any key when ready is there any ways i can fix that?

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That means it's not seeing any hard drive to boot from or the hard drive is not set active or the hard drive is not in the boot sequence. You need to go into cmos/bios setup and make sure the drives are properly identifed--usually as AUTO. Make sure the IDE controllers are enabled there also. Check the boot sequence there too. That tells the bios the order of drives to check for system files. I usually have the order as: A: (or floppy) C: (or IDE0) CDROM If the drives are seen on the posting screen (you may need to hit TAB if the startup screen just shows the Micron logo) but it still isn't going into windows then you need to boot with a bootdisk, type fdisk and enter at the prompt, Y to large disk support and then option 4. What does it say? If the drives aren't being seen on the posting screen then you need to recheck their power and data cable connections. I'm not sure what the problem is with the serial number on micron's site. Did you click the 'how do I find my serial number' link? You may be able to trace it by using the processor. The serial number indicates you have a celeron 667 mhz cpu.

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DAVEINCAPS- what do you mean by If the drives are seen on the posting screen (you may need to hit TAB if the startup screen just shows the Micron logo) but it still isn't going into windows then you need to I don't understand about the boot with a bootdisk, type fdisk and enter at the prompt, Y to large disk support and then option 4. What does it say? im sorry all about that though. im not good at computers as you can tell.

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In my BIOS/CMOS this is how it set up right now. if there anything i need to change, when you reply my post you can copy what i need to change and into what. STANDARD CMOS SETUP Floppy Drive A: 1.44 MB 31/2 Floppy Drive B: Not Installed Pri Master: CD ROM Pri Slave: NOT INSTALLED Sec Master: NOT INSTALLED Sec Slave: NOT INSTALLED Advanced CMOS Setup 1st Boot Device- CD ROM 2nd Boot Device- Floppy 3rd Boot Device- IDE HDD BootUp Num-Lock- On System BIOS Cacheable- Enabled Auto- Detect Hard Disks Pri Master- CD ROM Pri Slave- Not Installed Sec Master- Not Installed Sec Slave- Not Installed

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OK, the bios isn't seeing any hard drives. If the bios doesn't see it you can't boot from it. The only thing to check in cmos/bios setup for that is to make sure the IDE controllers are enabled. (You don't need to worry about running fdisk from the floppy disk since no drives are being seen.) Otherwise it's probably a connection problem. The motherboard will have 2 connections for IDE cables (the ones that go to hard drives and cdroms). These motherboard connections are called primary and secondary. Normally if you have one hard drive and one cdrom you'll want the hard drive connected to primary and the cdrom connected to secondary. If you only have one drive on each cable the drive should be jumpered as master. At this time you've got the cdrom connected as primary master. It would be OK to have the cdrom on primary and the hard drive on secondary but since that's not the usual configuration, I'm wondering if maybe that's part of the problem. If you have them both on the same cable when they were originally on separate ones that may be the reason. I don't know what to tell you because I don't know what you've done. You just need to connect a data cable from the hard drive to the motherboard connector and then connect another cable from the cdrom to the second motherboard connector. Then connect a power cable to the hard drive and a power cable to the cdrom. The data cables can only be connected one way. One side of the data cable will have a red stripe. That side of the cable must be connected to the #1 pin side of both the drive and the motherboard connectors. Usually the cable is keyed (has a notch in the plastic connector or has one of the connector holes filled in) so that it can only be connected in the correct way. Hopefully that is the case with your system and you won't have to worry about that. After you've got the drives connected correctly they should work.

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when i get to the BIOS SETUP which one do i go into to change the IDE controllers enabled? i couldnt find it.

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I'm not sure. Bios' vary. It may say something like 'on-board pci ide' or something like that.

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ok thanks i will try and find it.. but i did what you told me to do about the data cables and i restarted my computer and it still say the same thing.. :-/ look like it never going to be fix.

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These are the reasons I can think of why a bios won't see a drive: 1) The drive is bad. 2) The drive is jumpered wrong. 3) The drive is too large for the bios to see. 4) The on-board IDE port(s) are bad. 5) The drive is connected wrong 6) The drive is misidentified in cmos. 7) The IDE controllers aren't enabled in cmos. Since the drive was working previously and (hopefully) you haven't changed the jumpers on the drive itself then 5, 6 and 7 are the remaining reasons.

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i did changed the drive jumpered before. so i just changed it back where it was before. im not sure how the drive is connected to? i did connected to primary. hope that was right. i still can't find the IDE controllers in CMOS to enabled it. in my BIOS SETUP i went into Peripheral Setup. so this is what it look like now. OnBoard Audio- Enabled OnBoard IDE- Secondary OnBoard FDC- Enabled OnBoard Serial Port A- Disabled OnBoard Parellel Port- Auto Parallel Port Mode- Normal Parallel Port IRQ- Auto Parallel Port DMA Channel- N/A OnBoard Midi Port- 330 Midi IRQ Select- 9 OnBoard Game Port- 200 ok that is all i have. if i did set it wrong. please let me know and what do i have to change it to? thanks.

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For 'on-board IDE' you have it showing 'secondary'. Try changing it to 'both' or maybe 'auto'. Then, as much as you can remember, set all the jumpers and connections the way they were originally.

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i can't remember how i had the jumpers and the connections set before i removed it. so that is why im trying to find some pictures that i can look at it and compare it. like this picture herehttp://www.nuggetlab.com/comptia_files/equipment/perif_Molex%20style%20power%20connector.jpg , i have 3 of them just like the one on the picture but mine have P3, P5, and P6 on it. but im not sure which P6 go into like does it go into harddrive or floppy drive.

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As I explained in #27 above, those drive power connections are all the same. It doesn't matter which ones you use to connect to the drives. If you changed the jumpers on the hard drive, there is usually a diagram on the label of the drive to show how they should be connected. If there's not one then go to the drive manufacturer's site or post back the drive model number. If you changed the jumpers on the motherboard you'll either need to find a motherboard manual or perhaps the settings will be printed on the motherboard, as described in previous above posts.

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still not working, and still saying the same thing.. :-/ computers are nothing but trouble.. urgh.. in the next few years it better be a great computers and no troubles at all and last longer too.

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The only obvious thing I saw was in #40 above which showed: OnBoard IDE- Secondary That should be 'both' or 'auto' as I mentioned in #41.

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i did changed it to both OnBoard IDE and then i saved and exit it and it got me back to where i had the smae problem...

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If both controllers are enabled then go to the 'standard cmos setup' you showed in #34 and click on (or scroll down to) the drives that say 'not installed'. Then choose an AUTO setting for those. Some bios' will automatically detect a drive when the controller is enabled and some won't. So it may stay at 'not installed' until you reset it to AUTO.

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ok i did changed it to the ones that said "NOT INSTALLED" to "AUTO" all of them and then i went to save and exit it out. i still got the same problem again.. i want to try to keep on fixing it till i get it to the destop, and not have to buy a new pc tower or harddrive. on bootdisk.com which one can i use and it will help me get to safe mode or fix my computer?

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A bootdisk won't do any good as far as getting to the hard drive. If the bios isn't seeing a hard drive then a bootdisk won't either. I haven't downloaded any of the bootdisk.com files but I imagine any 98 bootdisk will be fine. When you download one of the bootdisk files you need to run that file to make the actual bootdisk. You can't just copy the file to a floppy disk. If you boot with a bootdisk you can type fdisk and enter at the prompt. If the bios isn't seeing a hard drive you should get a message saying 'no fixed disk present'. I'd still mention the possibilities in #39 as to why the HD isn't showing.

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what do you mean in #39 HD isn't showing?

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oh sorry DAVEINCAPS.. i see what you are saying.. i read it too fast

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how do you connect the drive the right way? when you said that the dive might not be connected right in #39 are you talking about like opening the case and get into that or on BIOS Setup?

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'Connected wrong' could be a loose power or data cable, bad cable or data cable connected backwards. Most of the time the data cables will only fit one way. The cable end will have a raised area that fits in a notch on the motherboard connector. Or one of the pin holes in the connector will be filled in so that it only fits one way on the drive. There will be a red stripe along one edge of the data cable. The edge that has the red stripe needs to be connected to the #1 pin side of the drive and motherboard connections. For the motherboard there is probably a small '1' or '40' indicating which side is which. For the drive, the #1 pin side is the side closest to the power connector. But if your data cables already only fit one way then you don't have to worry about all that. Many PCs will act totally dead if the data connection is backwards so I imagine they are OK. But it'd be a good idea to make sure the cables aren't loose.

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ok i just did check the cables to see if it not loose or anything. and it is not loose at all..what other thing could it be? this is what i have http://www.elara.ie/elara/graphics/APC/OR1750000020404.jpg the black part where do that hook to? and the middle part where do that goes to? and the blue one go where? cuz that might be the problem that the drive not ready. that what im thinking

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Normally the blue connection attaches to the motherboard, the black to the 'master' and the grey to the 'slave', or second drive, if you have 2 drives on the same cable. If you have only one drive on the cable it should be connected to the black.

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ok i did what you said... and right now when i restart my computer it said Boot Failure Insert BOOT diskette in A: Press any key when ready.. is there anyway i can fix that?

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Go ahead and boot up with a floppy bootdisk. Did you make one as mentioned in some of the previous posts above? If not go ahead and do it. I guess I can send you a bootdisk file, but as already mentioned, you can download one at www.bootdisk.com. Then run fdisk as I mentioned in #4 above. It may just say 'no fixed disks present' but if not, post back option 4 results.

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ok when i get to that site where do i go to and which one is best for my computer and how do i run fdisk?

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Anyone of them would probably work. You might try this one. You need to run the file to create the disk. Don't just copy it to a floppy disk. Then boot up with the bootdisk. It may give boot options for cdrom support. It doesn't matter which you choose. When you get to the a:\> prompt type fdisk and enter. If it says 'no fixed disk present' then stop there. If it asks about 'large disk support' answer Y (for yes). Then a menu will appear. Choose option 4 and post back exactly what it says.

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ok i clicked on what you said it would be good. and it popped up and said Run Dave or cancel so i hitted run and after that the other thing popped up afterit was done and it said run or don't run and i hitted run and it started to put it on my empty disk and after it was done i put it in my computer and restarted it nothing happened..

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No messages appeared on the screen? The computer stopped responding? Make sure a: (floppy drive) is set as the first boot device in cmos/bios setup.

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oh ok let me go change that,, that might be why it wasnt working right..

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ok i did went in to cmos/bios setup and it was already set the way you told me too. so i didnt have to change it. so i exit it out and save it.. and i restart my pc and put the floppy disk in the one i created and start it up and it still didnt work.

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But did it just freeze or did it give some kind of message?

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it just said Boot Failure Insert BOOT diskette in A: Press any key when ready.. again. i think that my harddrive is not any good or it might be the ribbon cable is messed up. don't you think?

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Well it should boot from a: if you've got a bootdisk in it regardless of the condition of the hard drive. You've made sure a: is the first boot device. Is the floppy controller enabled and is the drive properly identifed as 1.44 in cmos/bios setup? You did make sure the power connections are attached to the drives along with the data cables? It's odd that all your drives seem to have failed. I'd think it's something simple but we seem to have covered all the possibilities. If you lived in albuquerque, new mexico, you could bring it over and I could take a look at it but I suppose you're nowhere near here.

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i dont live in albuquerque or new mexico. i live in PA... what does a data cable look like? can you find a picture for me and post it on here thanks. what do you mean by boot from a: where do i see that at? and how do i get the floppy controller enabled and the drive properly identifed as 1.44? like where at in cmos/bios setup?

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A data cable is like the one you linked to in #54 above. The power cable is the 4-wire connection coming from the power supply. I'm not sure where in cmos you'd find the controllers. It varies with different types of bios. You'd just have to go through it and see if you can find it. If the bios has a DEFAULT you may want to use that as it will use all the default setting which should enable the controller. Then you'd need to check again that the floppy drive (a:) is the first boot device.

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yes the floppy drive a: is on the first boot device. right now i have been looking up pictures of CMOS Setup to compare to my computer. i want to get this fix asap.

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In #40 above the floppy controller shows as 'onboard FDC-enabled' meaning 'the onboard floppy drive controller is enabled'. So if it's still that way then it's correct. The following post (#41) is the one where I recommended you enable 'onboard IDE' as 'both'. That what the cdrom and hard drive are connected to. We seem to be going in circles here. #39 above has got to contain the reason the hard drive isn't working. The reasons for a floppy drive not working would be similar.

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ok i went in to CMOS/BIOS SETUP TO fix some of the thing. now when i save and exit it. then the messages said Intel Celeron (tm)- 667MHz Pri Slave HDD Error Sec Master Drive- ATAPI Incompatible Sec Slave Drive- ATAPI Incompatible Press F1 to Remsume

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Take the HD out and make sure it's jumpered as MASTER. If you're not sure how to do that post back the model number, although there's usually a diagram on the drive label. Then reinstall the drive. Attach a data cable to the hard drive and connect the other end of that cable to the motherboard PRIMARY ide connection. Don't connect anything to the SECONDARY ide motherboard connections. This will leave your cdrom or other IDE devices unattached. That's OK for now. We just need to see if the hard drive will boot or at least be recognized by the bios. Check in cmos/bios setup to make sure both IDE controllers are enabled, as I mentioned in #41. If it doesn't boot from the hard drive, try a bootdisk again. Did you get the floppy drive problem figured out?

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ok i did what you told me to do about the HD and stuff like that. well when I restart the computer with the floppy disk i created the link you mentioned in #59 i did put the floppy in and restarted it after you told me about the HD and that stuff. well what it said with the Floppy disk in it said Drive Not Ready Insert Boot Diskette in A: Press any key when ready. then i took the floppy disk out and restarted it again and it said Boot Failure Insert BOOT diskette in A: Press any key when ready. In CMOS/BIOS Setup I went into Periphearal Setup and went to changed OnBoard IDE and changed to Both and saved it and exit it out nothing happened. the only choices i have is for OnBoard IDE is Disabled, Primary, Seconard, and Both. NOT AUTO.

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Yeah, the IDE controllers should be 'both'. Then go back into cmos/bios setup and make sure the drives themselves are identified. I hooked up an old Micron P-II I had to make sure I knew how to ID the drives. On the first cmos/bios setup page use the arrows to go down to each of the IDE drive lines. When you get to the first, primary master, hit enter and make sure it's set to AUTO. Do the same for the other three, primary slave, secondary master and secondary slave. Be sure it saves the settings before you exit cmos. For the floppy drive, it sounds like the computer isn't seeing it. There should be a twist in the floppy cable toware the end. Your floppy drive need to be attached to the connection after that twist. So one end of the cable is attached to the motherboard. Then you have the 7-wire twist and then the floppy drive. Does the floppy light come on at all? If it comes on and stays on that can indicate the cable is on backwards.

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The IDE controllers are on 'both'. i didn't have to change that when i got into CMOS/BIOS Setup. What do you mean by the drives themselves are identified. where do i see that at, like where at in CMOS/BIOS Setup? what do you mean you hooked up an old Micron P-II? The primary master,primary slave, secondary master and secondary slave are on Auto. that was already there when i got into CMOS/BIOS Setup. The floppy cable is hooked the way you said to hooked it. I didn't have to do that. but i still make sure it is hooked on tight and it is. No the floppy light didn't come on at all. Even if i put in my floppy disk in and the light didn't come on.

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Since you have a Micron I found an old Micron pentium II that I had and started it up. Then I went into cmos/bios setup to refresh my memory about setting up the drives. Yours may be different but that's as close as I could get. In #34 above you posted: Pri Master: CD ROM Pri Slave: NOT INSTALLED Sec Master: NOT INSTALLED Sec Slave: NOT INSTALLED So what I mean is scroll down to those entries and then hit enter. If it's like mine another page will open up and you can set their drive type to AUTO. If the floppy drive light never comes on then either it's bad or not connected.

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today i restarted my computer it said Sec Slave Drive- ATAPI Incompatible.. it always have something different to say on there. so i never know what is going to happen. then after that i shut it down, then restart it back up with a floppy in the one u said to creat and it said Boot Failure Insert BOOT diskette in A: Press any key when ready, then i took the disk out and i restarted it again to see what would happen and it said drive not ready. yesterday i restarted my computer so i can get into CMOS/BIOS Setup and i did scrolled down and hit enter for each one and all of them said NOT INSTALLED. i have been on here for two months to get help on my computer and my computer is still not working. are you sure you know how to work on computers? because i really need to get my computer fix asap, im not on here to play games. don't got time for that.

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Unfortunately I'm not psychic and cannot divine the problem. I know how to work on computers that are sitting in front of me. I imagine it would take me about 5 minutes to figure out what's wrong with yours if it was in that ideal setting. Otherwise I can only give general information and point you in the right direction. The problem with yours is one of the ones I mentioned in #39 (I suppose I'd also add some unknown motherboard/bios failure to the list). I have no idea which one it is. It can only assume you've got everything jumpered and connected correctly and the bios is configured right. I agree. It's been a month and we seem to be going in circles. I think it's best you take the computer to someone locally that can do a 'hands on' repair.

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there is no computers store around here..

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Well I don't think I can do any more for you. It's obvious we're not going to get it fixed by continuing this online attempt. Computers are so common it seems like there'd be someplace nearby that worked on them, even if it wasn't specifically a computer shop. My gut feeling is it's something simple. Maybe a bad drive.

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the back of the harddrive i have this where the ribbon cable plug in, the little gold part broke off just one did. the rest is ok, maybe it from pulling the ribbon cable out and then plug it back it, so i kept doing that many time.

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If you mean one of the pins that the cable attaches to, then it depends on which pin is missing. It's normal to have one of those drive pins missing. It'll be in the middle of the pins. Some ribbon cables will have one of the pin holes filled in. So those cables can only be attached in a way that matches the filled in hole with the missing pin. That's one of the ways to make sure the cable is correctly attached since it will only fit on one way. If you're only missing that pin then it's normal. If you're missing another one as well then the drive is probably bad.

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no im not talking about that th eribbon cables will have one of the pin holes that filled in and can only be attached in only one way. i knew that already. what im talking about on the back of my black harddrive where you attach the ribbon cable to one of the little tiny gold broke off. so i stil have that little tiny gold i was going to put it back in, it is kinda hard cuz it is little well i know i can glue, is there any other way i can do it? or there is nothing i can do it to fix it? if i cant will it still work even though it not on there?

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OK, if you are positive that one of the hard drive pins has broken off in the place where the ribbon cable is attached then the hard drive is almost certainly bad. The only way I would know to fix it is to remove the ciruit board and attempt to solder a new pin in its place. I doubt glue would work since gluing it would not guarantee the pin is attached to what remained of its stub. I doubt the drive would work without that pin, although it may depend on which one was missing. I've never tried running a hard drive with missing pins.

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do you think i should get this harddrive out of my older pc tower and remove the green ciruit board and put it on my harddrive the one im having trouble with?

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Not unless it's exactly the same model. The circuit boards are designed for just one model. Even with drives of the same model there sometimes can be differences in the circuit board.

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no it is not the same model and i didn't try to switch the circuit board. so after that i switch the harddrive and put it in my computer the one im having trouble with right now to see what it would say and it said BOOT FAILURE. then after that i put this harddrive back to my pc tower. so i try to restart my computer to see what would happen and it still said Boot Failure. urgh!! this sucks soo bad. look like it never going to be fixed.

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I think you have to assume the drive with the missing pin is not going to boot up. If I understood what you said, you took that drive out and put it in a different computer and still got the same message. If you meant you took a good drive out of another computer and tried it in the one that's not working, well that might not be a good idea. I just don't think you're going to fix it without someone else being able to look at it.

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ok i still got the same message when i restart it. i did kept calling this guy to come over and look at it, but he never show up and there is no place near here to take it and get it fix. i don't want to go and buy a new pc tower. but i still have one question what is the red switch on the back of the computer tower? and what is it for? i did switch and then switch it back where it was.

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If it's on the back of the power supply it's probably the 115/230 voltage switch. For a regular connection in the US you'd want it in the 115 position.

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