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ATA/66 card Kills Command.com

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Name: ej
Date: April 11, 2002 at 20:41:17 Pacific
Comment:

Hi All,

I recently purchased a COMPUSA brand ATA/100 PCI adapter card for my Pentium 133MHZ system. Following the adapter card's installation instructions, I ran the installation cd to install the ATA/100 drivers on the harddrive, and then installed the ATA/100 adapter in an empty PCI slot.

After installing the card, I booted my system. During boot-up the usual post-tests were performed, and my IDE/ATA devices were detected. My system configuration is as follows:
a) Primary Channel - 13.6 GB Western Digital Ultra ATA/66 drive(Single), and
b) Secondary Channel - 1.6 GBJTS Corp ATA/FAST-2(Master), and Toshiba ATAPI Cd-Rom(Slave).
(The Western Digital drive was partitioned and formatted using Western Digital LifeGuard software which incorporates EZ-BIOS on the harddrive to overcome the 2.0 GB barrier inherent in the old system bios.)

As the Boot-up continues detecting all my drives attached to the ATA/100 card, an error message flashes that states, "113: Primary HDC Failure". This message quickly goes away, and then the "Windows 98 Logo" screen quickly flashes.

Finally, I see the following message, "Type the name of the Command Interpreter (e.g., C:\Windows\Command.com)", followed by a "C>" prompt. At this juncture Win98 stops loading and my system looks for some input.

I try typing Command.com at the prompt with every possible path variation (c:\, c:\command.com, c:\windows\command.com), but nothing works.

I am aware that COMMAND.COM is the command interpreter for DOS. I also know that COMMAND.COM is located in the root directory of my C: drive.

1- Can someone explain. What does this message mean?

2- Why doesn't the system see the COMMAND.COM file, that it needs to continue loading Win98, already on the C: drive?

2- How can I correct this problem?

All help is appreciated.

Thanx.



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Response Number 1
Name: dr_gle
Date: April 11, 2002 at 21:29:27 Pacific
Reply:

Buy a different card. I installed the same card for a client who wanted to save a $1. I tryed installing W98 3x's before I called tech support. Buy a bette card was their advice. I then installed a name brand card, no mo problem. It's a cheap card.


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Response Number 2
Name: s
Date: April 11, 2002 at 21:59:52 Pacific
Reply:

Sounds like the drive letters have been changed by adding the controller card. (by the way, hit escape when the logo screen comes on, then you'll be able to see what the machine is doing)Will it boot if you disconnect the drive attached to the new controller?


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Response Number 3
Name: ej
Date: April 11, 2002 at 23:20:33 Pacific
Reply:

Thanks for responding DR_GLE and S.

DR_GLE: I had suspicions about an electronic retailer-branded card, but said I'll give it a try anyway. By the way, was that CompUSA tech support who gave you that advice?

S: Good advice, I'll give it a try. But the Win98 logo screen only flashes for a brief instance. And YES, when I boot the PC from the on-board ide controller everything works fine, and Win98 loads as expected. The problem occurs with the ATA/100 card installed - and the drives attached to it.


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Response Number 4
Name: s
Date: April 12, 2002 at 00:05:51 Pacific
Reply:

I know with my server (with a scsi card), if I attach an IDE drive it will try to boot from it. I'm assuming that for some reason, the controller card you have installed wants to be the primary controller and the drive attatched to it becomes the c drive.


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Response Number 5
Name: Charles Bradshaw
Date: April 12, 2002 at 05:34:10 Pacific
Reply:

Go with a Promise Technology eide controller. They do REQUIRE you to have a minimum of 1 hard disk connected to it, for it to load its bios into ram. Keep your boot drive on mobo eide controller and you will be fine.

I use the Promise ultra100 and have used the ultra66 pci controllers. I have heard that Maxtor's controller card is made by Promise.

My current setup is:

Gigabyte GA-7IXEH mobo w/ata100 onboard
2 60 gig WD ata100 HDs on mobo primary
cd-rw and dvd-rom drives on mobo secondary
2 61 gig maxtor ata100 HDs on Promise ultra100
Combo floppy drive
(no need to go into other HW)

Everyting is running just fine.

Do NOT install drivers FIRST!!!
Drivers NOT needed for DOS.
Card will be seen as a SCSI controller by windows (prevents conflicts w/mobo eide).

You can find Promise ultra100 and ultra66 on eBay and newer ones at online retailers, etc. For the Maxtor controllers, try Staples. (I saw them there in store). I bought both of my cards via eBay and have had NO problems.

Charles


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Response Number 6
Name: ej
Date: April 12, 2002 at 12:56:06 Pacific
Reply:

Thanks S and Charles:

Charles: I had been thinking about a Promise card, and consider it a good bet. Currently, the boot drive (active partition) is the C: drive on the Western Digital, which I'm trying to get to perform at 66mhz by connecting it to the ATA/100 card. My slower drive(ATA/Fast-2 @ 16.7MB/s) is on the Secondary channel of the ATA/100 card.

1- One question, how do I "Keep my boot drive on the mobo eide controller"?

2- Are you suggesting that I leave the Western Digital attached to the ATA/100 card, but connect the slower drive to the Secondary motherboard eide controller and make it bootable(with the operating system installed on it)? Will this create a conflict between the ATA/100 card controller and the motherboard eide controller? I thought the motherboard eide controller needed to be disabled for my ATA/100 card to work.

Thanks for your help.


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Response Number 7
Name: BRIAN
Date: April 12, 2002 at 18:06:50 Pacific
Reply:

ej

I know you’ve been getting a lot of information on this thread. I consider these cards a major upgrade.

I have Maxtor PCI IDE cards in two computers with Tyan S1590 MOBOs. These cards come with BIOS provided by Promise Technologies. This BIOS kicks in right after POST.

Both of these computers have a bootable drive on the primary IDE of the PCI card. Since the OS runs off this drive, I thought it would be best to put this ATA 100 drive on the card as its IDE would allow burst speeds of ATA 100. The MOBO IDE will only allow burst speeds of ATA 33.

One of these computers has a 40GB ATA 100 Maxtor HDD on the card’s primary IDE and an old 10GB ATA 33 WDC HDD on the card’s secondary IDE. Both HDDs have bootable primary partitions with WIN98SE on the 40GB drive and WIN95B on the 10GB drive. And, I have a CDROM on the primary IDE of the MOBO. The computer boots to the card’s primary IDE. The MOBO IDE does not need to be disabled for the card to work.

If you can get these cards to work for you, and if you have been using a 5400 RPM ATA 33 HDD, you will notice a marked improvement in performance with your OS running off a 7200 RPM ATA 100 HDD running off an IDE that supports ATA 100 bursts.


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Response Number 8
Name: EJ
Date: April 12, 2002 at 20:21:10 Pacific
Reply:

Brian,

Thanks for the insight. Your example helped alot. However, I have several questions:

1- In your example, one computer has a 40GB HD attached to the ATA/100 card's Primary channel, a 10GB HD attached to the Secondary channel, and a cdrom attached to the Mobo Primary controller. Your computer boots to the bootable drive on the card's Primary channel. Is this always the case - meaning that all computers with ATA/100 cards will boot to the bootable drive on the Card's Primary channel FIRST? Or is this simply how it works on your system?

2- Does the ATA/100 card's BIOS cause its channels to be recognized before those on the Mobo?

Thanks for your help.


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Response Number 9
Name: BRIAN
Date: April 13, 2002 at 00:20:13 Pacific
Reply:

Hey ej:

I have two cards on two identical MOBOs so I can’t say that I’ve got experience with more than one system. On the one that has a CDROM on the MOBO primary IDE the computer starts up as follows. Right after POST, the MOBO shows the MOBO BIOS version and the device on the MOBO IDE (the CDROM). The card then throws up its BIO screen and all devices on the CARD are listed, primary IDE (40GB Maxtor) then secondary IDE (10GB WDC). Then, the IDE busmaster for the MOBO is enabled.

So, the answer to your second question is that the MOBO IDEs seem to be recognized before the cards IDEs.

I think that the answer to your first question is that the computer will preferentially boot to the drive on the primary IDE of the card but I don’t have either computer set up to test that at this time. I have a friend, however, who has a Compaq with one of these cards and I know that he has 2 HDDs, a CDRW, a DVD, and an IDE ZIP Drive. I believe he has the older of his two HDDs on the MOBO primary IDE. This drive is bootable but the computer boots to the newer HDD on the cards primary IDE.

I hope this information is helpful. I’m tempted to test your questions by playing around with my HDDs and IDEs but I’m not feeling very “experimental”.

If you put bootable drives on your MOBO IDE as well as the card IDE, I’d be interested to know what boot sequence you discover.


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Response Number 10
Name: ej
Date: April 18, 2002 at 21:17:52 Pacific
Reply:

Brian:

Thanks for all your help. Sorry I couldn't respond earlier, but I've been away for awhile.

However, the first thing I'll do is look into a Promise ATA/100 card. Then I'll try some of the other suggestions I've received.

So, I've got my work cut-out for me.

But I'd like to say "Thank You" to you and everyone else who offered helpful information over the last few weeks.


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