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2 ver's of folders.dbx ?-freeze

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Name: Roark
Date: May 24, 2003 at 01:06:30 Pacific
OS: Win 98
CPU/Ram: Cyrix6x86/Ram=64K
Comment:

Is it normal to have 2 versions of folders.dbx [for Outlook Express]?

One older, larger version of FOLDERS.DBX is in
C:\WINDOWS\Application Data\Identities\{E558CFA0-68D2-11D3-A54D-E20E3ADD862A}\Microsoft\Outlook Express-- but this appears to be no longer in use.

Another newer,smaller version of FOLDERS.DBX is in
C:\WINDOWS\Application Data\Microsoft\Outlook Express--& this is now the official store folder according to Outlook Express.
And In that same folder I also have a second, newer version of these .dbx files:
inbox.dbx, outbox.dbx, offline.dbx, Pop3uidl.dbx.
_______________________________________________________________________
BACKGROUND:
About a year ago I deleted FOLDERS.DBX & the other .dbx files --& all except folders.dbx were recreated in the original “Identities” folder the next day.

Then, it seems a NEW, second version of FOLDERS.DBX was created 10 days later,
BUT in the other folder: C:\WINDOWS\Application Data\Microsoft\Outlook Express-- not in the -“Identities” folder!

AND likewise 6 months later a NEW, second version of the other .dbx files were created in the other folder: C:\WINDOWS\Application Data\Microsoft\Outlook Express.
--------------
MY PROBLEM:
I’m having a problem in Outlook Express when I try to open the list of NewsGroups--OUTLOOK EXPRESS FREEZES & I have to reboot--20 times in the last 2 days.

One Error Message said: “An OE Store file may have been damaged..use Scandisk to repair it.”
So I did this repair & the problem was solved but recurred immediately,then I did a 2nd repair.

The Scandisk log described the repair of these 2 sucessive errors above as:

1] “Incorrect information about Folders.dbx The size of the file was different from the size recorded for it in its folder.”
in C:\WINDOWS\Application Data\Microsoft\Outlook Express,
-------------------------
then :2]“[the] folder contained incorrect information about ALT.GUITAR.TAB.DBX The size of the file was different... etc”
in C:\WINDOWS\Application Data\Microsoft\Outlook Express--

--this was after visiting the ALT.GUITAR.TAB.DBX newsgroup.
----------------------
Scandisk log also describes some errors as:
The last-modified date or time for the file or folder was invalid.
or as Lost file fragments--up to 1 Meg in size
-------------------
Frustratingly enough, at the moment, as I try to recreate the problem, I cannot find any combination of factors to make Outlook Express freeze up!

But I believe that after a freezeup it’s usually necessary to use Scandisk to correct errors or they will reoccur.
The problem may be related to running a program called yproxy [which unencodes yenc files.]
It requires changing my server name to local host--but having done that I must then launch yproxy first, or Outlook Express can freeze up.



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Response Number 1
Name: Johnw
Date: May 24, 2003 at 01:30:09 Pacific
Reply:

Just to get you started .

Try choice 2 .

http://www.windows-help.net/windows98/ie50-11.shtml
http://support.microsoft.com/default.aspx?scid=kb;EN-US;q194177
W95 you have 3 choices . With W98 , if you have IE5.1 or higher & you
still have IE4 installed the following applies . No IE4 only 2 choices .
IE5.5 if over the top of 5.1 , offers 3 choices .

You can install IE5.1 straight over 4 . A big feature with IE5.1 or higher is that
it can be repaired without uninstalling . Here is how to do it . Open
Control Panel , Add / Remove , click on Microsoft Internet Explorer ,
then click on add / remove down the bottom . This opens a window with
3 choices .

Choice 1. Add , insert your IE5.1+ install program & you can find other
items you may not have installed 1st time .

Choice 2. Repair , fixes problems that may crop up with IE5.1+ / Outlook Express

Choice 3. Restore . If unfixable , removes IE5.1+ & goes back to the previous version ,
now if you want to you can reinstall IE5.1 or a later version or another browser
altogether .

No Microsoft Internet Explorer in Control Panel !
http://www.windows-help.net/windows98/ie50-11.shtml
http://support.microsoft.com/default.aspx?scid=kb;EN-US;q194177
Start > Run , key in msinfo32 and press Enter . Click on Tools > IE Repair Tool or Start >
Programs > Accessories > System Tools > System Information . Click on Tools > IE Repair Tool .

Internet Explorer Repair tool from a command prompt:
http://www.windows-help.net/windows98/ie50-11.shtml
http://support.microsoft.com/default.aspx?scid=kb;EN-US;q194177
Click Start , and then click Run .
In the Open box, type the following command, and then click OK :
rundll32 setupwbv.dll,IE5Maintenance "C:\Program Files\Internet Explorer\Setup\SETUP.exe" /g "C:\WINDOWS\IE Uninstall Log.Txt"
NOTE : This command is case sensitive.



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Response Number 2
Name: Roark
Date: May 24, 2003 at 10:04:06 Pacific
Reply:

TO CLARIFY my own Post:
These extra duplicate versions of FOLDERS.DBX [& the other .dbx files] do not have numbers appended--they have exactly the same name-- but appear in different folders.
PS-I have only ever had 1 identity.

Isn't this abnormal?---could someone please make a quick check in Explorer? Isn't this likely to cause the freezing I'm getting?


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Response Number 3
Name: Roark
Date: May 30, 2003 at 13:18:39 Pacific
Reply:

STORE FILE REPEATEDLY CORRUPTED--OE5.5 NEWSGROUPS DISPLAY FREEZES PC

Here's an Update to my own previous post:

--would appreciate serious moderator consideration--I’ve spent HOURS on this.

[Win98,2nd ed.]Outlook Express 5.5 freezes when Displaying the list of Newsgroups for my Access4Less Server & sometimes when Downloading the list of Newsgroups or even when changing from another server to the A4L server on the list. But I’ve had 1 or 2 similar freezes with another server,I don’t think it’s limited to A4L.
[Note:I never have a problem with MSNews server -- & it has very few Newsgroups]

The most likely scenario is: After a large number of downloads [in any server],
when I then change from another server to the A4L server & then reply yes to the prompt:
“You are unsubscribed...Do you want to see a list of NewsGroups?”---
the PC is frozen & I have to do a bad shutdown--OVER & OVER again!!

THERE SEEMS TO BE A RECURRING PROBLEM WITH DAMAGED [OR INCONSISTENT SIZE RECORDING OF] .DBX FILES-- “STORE FILES”
---------------------
Early on I got this Error Message:”An Outlook Express store file may be damaged.Please use a utility such as ScanDisk to verify and repair any damaged files.”

So I ran Scandisk which made the repairs & the problem was solved,
but recurred immediately & I did a 2nd repair.

Here’s the Scandisk log of these 2 errors:Note: the 1st one is by far the MOST COMMON ERROR:

1] “Incorrect information about Folders.dbx The size of the file was different from the size recorded for it in its folder.”
in C:\WINDOWS\Application Data\Microsoft\Outlook Express
------------
2] [details same as above] for the file: ALT.GUITAR.TAB.DBX --this was after visiting the ALT.GUITAR.TAB.DBX newsgroup.
--------------------

I noticed from then on that the errors had to be repaired up w ScanDisk or the freeze would usually will reoccur immediately, or sometimes OE5.5 wouldn’t even open.
________________________________________

I did try the technique of renaming,or deleting all the .dbx files -- which definitely helped in preventing a immediate reoccurrence--but didn’t solve the freezups!.
------
Other typical errors repaired by ScanDisk were:
frequent Lost File Fragments, Temp File Size Errors , see examples below:

1]ScanDisk found 5177344 bytes of data in 2 lost file fragment(s).Resolution: Discard lost file fragment(s)

2]The C:\WINDOWS\temp
folder contained incorrect information about ~WRS0006.tmp (MS-DOS name ~WRS0006.TMP): size of file different from size recorded in its folder.
__________________________________________________________
Other weird problems I have had include:
1]Repeated change of my password A4L server password--this has stopped.
2]Multiple numbered copies of Deleted items & Sent folders & inabilty to delete items--this apparently was caused by not doing an immediate Scandisk repair!
3]Loss of all Newsgroup lists & downloaded stored content [& all visited NG’s suddenly changed to “Subscribed” status] --this was BEFORE I had purged any .dbx files!
4]2 different ver’s of NG list displayed.
_______________________________________________________
I tried to no avail the self repair of IE 5.0 ,ie :
Control Panel , Add / Remove , click on Microsoft Internet Explorer/
Choice 2. Repair ,[ fixes problems that may crop up with IE5/ Outlook Express]
_________________________________________________________
I DON’T have auto compact of messages turned on I cleaned out TIF & Temp.
_____________________________________________________
I also tried changing the Store File location [back] to the default:
C:\WINDOWS\Application Data\Identities\{xxxxxxxxxxxx}\Microsoft\Outlook Express
___________________________________________
I also used RegMon Log to record the moment of the freeze--ie: the moment of the display of the NG’s & tried comparing that to the normal display of the NG’s. I see that the frozen vs. non-frozen RegMon logs for the moment of display of NG’s are virtually identical [but have different numbers] & don’t seem to shed any light.

The 2 frozen RegMon logs have different numbers but otherwise virtually identical altho the 2nd has 4 xtra entries.
All say “Outlook Express\5.0\Columns” does this mean version 5.0?--but mine is 5.5!
________________________________________________________________
The problem is not likely related to a video driver--it’s only under OE5.5 & specific.
______________________________________________________________
I have combed MSKNB ,Google--under groups [which indexes OE5.5 NewsGroups],the OE5.5 NewsGroup itself, & Computing.net windows forum & all the links at tomsterdam.
_______________________________________________________
My last 3 questions are:

1]Is reinstalling OE5.5 my best bet now?
------------------------
2]I assume I have to reinstall IE5.0 to reinstall OE5.5--yes?
-I’ve looked around & don’t see any other way ..

So: Does anyone recommend uninstalling IE5.0 before reinstalling ?
How about Upgrading to IE 5.5?
------------
3] I mainly use OE5.5 for NewsGroups-- Altho I‘d like to solve this problem---would I better off with FreeAgent ...or ?


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