i have problems to install my wee cam help

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I have written to Augie in the past about my weecam. You were going to send me a new CD rom to install this with, I never received it. I now have it installed with windows 98 however, it only works some of the time. When its not working I get a screen saying no capture device is available. Why does it work only sometimes? Also, can this weecam be used with other programs besides net meeting?

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i had my wee cam working now it won't it says check power and cable than it said the capture device not communicating help

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Like #8 above I have windows 98 and when WeeCam is installed I get "no capture devoce installed". Need some help along this line. Thanks to all who respond.

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I got your weecam and it keeps crashing my system. I am running windows 95 and have a USB port that I am going to use. DO I have to get windows 98??? I have called and called and have gotten no response please someone contact me at the above addy. Dec.29,1999

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I am using windows 98, and am having the same problem as so many others listed above. I plugged in the camera to one of my USB ports and NOTHING. My system properties shows that the universal USB controller is working properly and so is the USB hub. However I get a "no capture device found" error when I try to use the software. I spoke with a techie from talkway.com and although he tried very hard to help we were unable to get the C+++ to work. Any help would be greatly appreciated. P.S. - I am using a PII/400mhz w/128mb ram and Win98. Thank you, Jason Caryl iqdtech@earthlink.net 1.360.835.2361

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I have the Weecam Parallel port and I can't get it to work. I have no items in directory, and I get some pages under construction. please e-mail me ASAP to anaestela@earthlink.net with instructions on how to work the camera.

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I have the same problem with "No capture device found." The very first time with install it will work, then nothing. I have windows 98'. Would appreciate any help.

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I have your weecam. It doesn't display the live preview image in the window and after i have run the program, my computer crashes when I try to shut it down. I am running Mac 9.0 please e-mail me back with any suggestions.

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i have your weecam camera i cannot get it installed need help with it to install asap so please email with info on how to install your weecam

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Yup, another weeCam problem. I have Win98, 2 parallel ports with a printer & scanner on LPT2 and the weeCam on LPT1. The installation says that it can't find a port. Just like all the rest in here. What's there to do?

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I loaded my wee cam software and when I attempt to read the user guide it did not load properly pictures are mingled in the text and some of the text lines run into the other lines. must I reload the program, if yes must I uninstal it first Thanking you in advance for your assistance Dan Lester

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Yet another weecam complaint! I install it fine but when I try to use it I get a message that says incorrect device. Please connect correct device. The only thing is, the correct device IS connected. HELP!

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Like all of you on this Weecam problem, I have been trying to install this thing several times.I too get the capture device problem and so I can't use the videogram creator which is what we need to send pictures.I am using the USB port of my Compaq system on Windows 98.If anybody knows what we are to do to correct this problem please e-mail me directly. I also fired off an e-mail to Alaris tech support but who knows if they will answer.I would appreciate any help that anyone has to offer,but I wonder if it is a software problem with the Alaris cd-rom.

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I too have the code 10 on the Alaris Wee Cam. Windows 98 SE, AMD 400mhz processor. Has anyone had any luck with the patch microsoft put out a few weeks ago addressing AMD 350mhz processors and usb? It didn't work for me. Good luck to everyone else too. Some one post the answer to this mystery please...

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jason i am having the same problem as you. if you get a resopnse, plz forward it to me thank you :) ron

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I have a weecam with usb port can you send me instructions to install it on my win 98 Thank You

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I am having the same problems w/ the weecam on my e-machine 333mHz win 98 machine w/ USP port. any luck anybody??

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I installed the WeeCam USB and the setup shows it is working but when I try to use the videogram program it says it cant fing the camera. My system is using Win98 2nd addition. Help.

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I have the same problem as everybody else,wrong device installed. But I also have another camera same brand that works fine the one that doesn't work is my girl friends (part no )FGB-V000-003300 other no: is BHD 9BB 0 8 7 Please reply ( maybe I can exchange camera under warranty ? ) Iv'e had this camera less that 30 days. thank you

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I to am having the same problem as everyone else.The weecam installs and shows is working but when I open Videogram creator I an error saying cant open capture device.Is this a software problem or what.

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As I stated above,the cam does not work properly. I have been attempting to contact Alaris,but no luck for the last few days. I now plan on calling Earthlink,since the offer came from them. I would be happy to hear anyone else's story about this BAD cam and what you are doing to take care of the situation. Let's all stay together on this issue and hopefully get cams that work. Feel free to e-mail me.

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I have the same problem with my weecam as a lot of others. It says it can't capture the device. It worked twice...now it says no drivers. Please help...we enjoyed the camera while it was working.

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Hey guys, I think I can at least help temporarily with the wee cam problem (code 10, dropping device drivers). It at least keeps you from having to restart the computer and reload the drivers. Okay, just right click the My computer icon-properties-device manager tab-right click the alaris cam!-remove it-then refresh the screen. You may need to do this many times, but eventually it should reload properly. I haven't tried it that many times, so send me feed back. Not solved but at least you can use your cameras.

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Must have been a fluke, just tried it again and had to reload the drivers with the cd, sorry.

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I have the same problem with the weeCam - USB, WIN98. I've tried numerous times to get load, remove, reload the drivers for the weeCam and each time I get a "THE CAPTURE DEVICE CAN NOT BE FOUND" message. I've e-mailed Alaris tech support several times and still haven't received resolution for this issue.

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Looks as if this weecam device is a joke. I haven't installed mine yet, I think I got the wrong one. Parallel port instead of usb,so I'm not sure I can use it. Maybe its a good thing the previous email's don't sound good. But still would like to know if it could be set up. earthlink got use all!!!

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I also get the same messages "Capture Device Cannot be found" Please let me know whats the catch with getting this thing installed so that i might use it!!!!!!AAARRGGGHHH....I'm tired of trying over & over & over.....

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Everyone will have to send it back to Alaris. If you e-mail to alaris they will send you the insructions and a return number.It's a pain but hopefully they will send out a new one that works. I sent mine back this week and included all of these postings so they could see that I'm not alone.

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Thanks Paul, I got the email today too from Augie instructing me to send my usb camera back. Thanks everyone and good luck. Kyle

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This camera is the worst. It freezes my computer everytime I try to run it. I am using windows 98. Some help would be nice here. *thanks*

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I have sent my cam back and am now waiting. If any of you have done the same, let's stay in touch and see who get's what back from Alaris first!!! It's been about 8 day's since they recv'd it.

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I am on my 3rd camera from Earthlink and the same problems. I even returned my computer and bought another one. Still no luck. I can't even get the driver provided with the camera to install. Windows 98 says it is not the correct driver for the "unknown device".

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I am an OP in an undernet chat channel, we really try to help members but we are having a problem with the Alaris Weecam, and the MJPEG codec. We do suggest your products to members but can you help us find out why the Mjpeg codec and the Wee cam are not working, we suggested possibly soft cam I think its a program conflict, can you assist? If not we will begin suggesting the Intel, or Creative Products. Thank you in advance for your assistance.

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Hello all. I got my 2nd cam from alaris and through trial and error I finally got the videogram creator to load and work properly. I at first ran into the same problem with the capture device not found but was able to go to device manager of my computer clicked on video then web cam and load new driver and it worked. I am now sending both still pics and video and it really works. It did take me a couple of trys with the device manager part of your systems on your computer but it should work for you. Good luck and contact me if you should need any advice on this. sluggo777@aol.com

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ALARIS WEECAM, I JUST GOT ONE YESTERDAY AND HAVE THE SAME PROBLEM. WHEB I PLUG IT INTO THE USB HUB ,WINDOWS INSTALLS IT AS AN UNKNOWN DEVICE AND IT WON'T WORK. IF I PLUG IT RIGHT INTO THE COMPUTER WITHOUT THE HUB I CAN INSTALL IT WITH THE SOFTWARE CD AND IT WORKS .( KIND OF) SOMETIMES IT MAKES MY SCREEN FLASH AND THEN IT GIVES ME A BLUE FATAL ERROR SOMETHING OR OTHER. THEN I HAVE TO CLOSE IT DOWN AND START ALL OVER. ALSO, SOMETIMES THE GREEN LIGHT GOES OUT ON THE CAMERA AND IT STOPS WORKING. IF YOU GET ANY SOLUTIONS PLEASE LET ME KNOW . IT SOUNDS LIKE OUR PROBLEMS ARE INDENTICAL. THANKS RANDY WILSON R-WILSON@IX.NETCOM.COM

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Guess what? i also am having the same problem keeping the weecam installe dunder win98. I have contacted alaris and the best solution they can provide is to keep reinstalling the drivers until it works....What kind of BS is that? Plees keep me posted if any new developments arise -R

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Hey, my weeCam works however, can it be used with Windows 2000? This is one question that I do not see covered here! Thanks!!

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My cam worked fine with 95 now i have gone to 98 can't get it to install get a illegal op when it tries to functional test. looks like I am not hte only one with this problem

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I also have the alaris weecam and get no capture device. The first one I got wouldn't even install. Then they sent me another one it worked for a little while and now its doing the same thing. In the device manager it says that it is an unknown device. One day about 2 weeks ago I started up my computer and it was working and after that nothing.

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how did Alaris Sky-Eagle W95 drv. get it's name? i know how i got mine :-)

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I have a Wee-Cam & use windows 95 with a parallel port, keeps looking for LPT3 port. message is can't find.

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