Solved Windows 8 will randomly deactivate on my PC

January 10, 2013 at 15:58:59
Specs: Windows 7

----I know the specs say Windows 7, sorry, I didn't see that until after I posted the question.-----
I upgraded my computer to Windows 8 about 3 months ago. It's a relatively new computer, runs games well, etc (although I don't see how that could be relevant, thought I should state it anyhow). Recently, a dialog has been popping up on my screen (takes up the whole screen) that says something along the lines of "Click on PC Settings to activate Windows." My copy is legit, I upgraded from Win7 and everything has worked fine until this point. I tried to click "activate," but after doing so, a loading indicator appeared that bore the title "checking this key" and would then go away, doing nothing. I've had to wait up to 3 hours in numerous situations for the "activate" button to successfully activate windows. This confuses me because I activated windows when I upgraded, so why would it randomly deactivate and then not be able to reactivate for a while? Also, when it becomes deactivated, a watermark reading "Windows 8 Pro - Build 9200" appears on the bottom right of both my screens. even after I reactivate, it won't go away until I restart. I read a few places about some sort of command prompt for inputting the key, but it didn't work. I am the only one who uses my computer, fyi.

Any help would be appreciated!


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#1
January 11, 2013 at 00:03:26

Open Services Console ( services.msc ) and check if Software Protection service is disabled. If it is, put it on Automatic ( Delayed Start ). Restart your PC and see if this helps.

A virus may also be causing this situation.

Other than this, how did you obtain Windows 8 licence ? A call to Microsoft may be in order.

CoolGuy


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#2
January 11, 2013 at 00:10:49

Alright, just tried your method and the setting was already on the right one. Also, I got the upgrade on a CD from Staples a few days after it was released.

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#3
January 11, 2013 at 01:39:57
✔ Best Answer

You may like to read this post from Microsoft Community.

CoolGuy


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#4
January 11, 2013 at 15:42:18

Someone in that discussion mentioned that the issue came before, from someone with a Samsung Galaxy phone. I myself happen to have a Galaxy S3, which is plugged into my computer constantly for charging. I'm going to try charging it from the wall for a few days and hopefully this issue won't arise again.

Thanks a lot!


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