Solved Windows 8 Upgrade Problems

January 7, 2013 at 11:34:47
Specs: Window 8 Pro 64-bit, Intel i3 350M (2.27Ghz) 6GB RAM

I recently upgraded my laptop from Windows 7 Home Premium to Windows 8 Pro. I wanted to do a dual boot but ended up with Windows 8 alone. At first I hated it but now I have grown to like it. Trouble is I have had a lot of problems, I think my laptop may actually give up. Some of them i've solved but many I haven't.

1. Norton Internet Security stopped working in Action Center but now is working.

2. Device drivers (wireless card & cd-rom drive) stopped working, wireless still works but drivers show a warning beside them in device manager (I fixed the cd-rom driver).

3. Windows Update has stopped. I saw I had 4 important updates, clicked install and it wouldn't download (stayed at 0%) then I went back into it and now every time I try to open Windows Update, it freezes.

4. Screen switches itself off randomly (on a laptop?) but can be brought back by moving the mouse. Often when you get the screen back up it turns off again (can do this up to 5 times).

5. And to add to the problems the Globasearch browser hijacker has returned. (Norton can't detect it)

6. When I boot up, the list of keys for recovery at the bottom during the Toshiba splash screen isn't there. Basically it boots up like it would if it were hibernated in Windows 7 and I'm worried that means I can't use recovery options like F8.


System restore is shaky ground, it never used to work on Windows 7, and I'm not sure I want to do a reload of Windows 8 already. Any advice?


See More: Windows 8 Upgrade Problems

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✔ Best Answer
January 8, 2013 at 05:25:01

There are several updates that resolve some compatibility problems. Download them manually and install.

I installed Win 8 Pro x64 on Toshiba P300 ( a 5-year old notebook ). The notebook came with Vista x86 and was exceptionally slow ( creeping ) with it. Win 8 rocks on it. Almost all drivers came with Win 8 Pro. I just had to install SD multi-card reader driver and Toshiba Bluetooth stack driver. One is from Toshiba Vista x64 and the other is from Toshiba Win 7 x64 package. They work perfectly.

If a driver is missing, you can download it from Toshiba and install it. If possible, choose Win 7 x86 or x64 and prefer the .inf method.

EDIT (Jan.11,2013): Win 8 Pro x64 really rocks on Toshiba Satellite P300 but it is partly due to the fact that (1) I installed Win 8 on an SSD. Previously it had conventional HDD. (2) Crapware that came with Toshiba installation of Vista is now missing in my installation of Win 8. (3) Windows 8 is really fast even on older hardware.

I thought I should let you know.

CoolGuy



#1
January 7, 2013 at 12:20:49

You have made the mistake of installing Windows 8 when Toshiba does not support Windows 8 on that Satellite model (C650 19T). Toshiba has not released any Windows 8 drivers for it, and it's by no means certain that they will in the future.

That explains why you have a number of device-driver errors. And the list of keys to press for recovery are no longer showing on the splash-screen because you have removed/overwritten the original Toshiba factory installation.

It's a golden rule that you should always check your laptop maker's website for available drivers before upgrading the OS. If you didn't make a set recovery discs for your laptop when it was running Windows 7, you will have to contact Toshiba and ask them if they can supply you with a set.


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#2
January 7, 2013 at 14:14:08

I don't think I could have overwritten it because when I do a shutdown with the power button it does give the key list on the splash screen.

I can understand the problems with the driver set though. I'm glad I have a recovery disc.

My main problem is the Windows Update.


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#3
January 8, 2013 at 04:31:47

I don't know if this will work on windows 8, but here is a link from Microsoft that will reset windows update components

http://support.microsoft.com/kb/971...


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Related Solutions

#4
January 8, 2013 at 05:25:01
✔ Best Answer

There are several updates that resolve some compatibility problems. Download them manually and install.

I installed Win 8 Pro x64 on Toshiba P300 ( a 5-year old notebook ). The notebook came with Vista x86 and was exceptionally slow ( creeping ) with it. Win 8 rocks on it. Almost all drivers came with Win 8 Pro. I just had to install SD multi-card reader driver and Toshiba Bluetooth stack driver. One is from Toshiba Vista x64 and the other is from Toshiba Win 7 x64 package. They work perfectly.

If a driver is missing, you can download it from Toshiba and install it. If possible, choose Win 7 x86 or x64 and prefer the .inf method.

EDIT (Jan.11,2013): Win 8 Pro x64 really rocks on Toshiba Satellite P300 but it is partly due to the fact that (1) I installed Win 8 on an SSD. Previously it had conventional HDD. (2) Crapware that came with Toshiba installation of Vista is now missing in my installation of Win 8. (3) Windows 8 is really fast even on older hardware.

I thought I should let you know.

CoolGuy


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#5
January 10, 2013 at 09:49:43

"I'm not sure I want to do a reload of Windows 8 already"

That's what you need to do, And this time, do it right!


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#6
January 11, 2013 at 14:20:47

Thomasad:
Says incompatible, so I ran it in compatibility mode for Windows 7 (probably shouldn't have). Didn't work. Had tried it before though. Thanks for your response.

Suatcini:
Good idea although I can't work out where to manually download them from.

Riider:
Probably end up reloading when I get the time!

Thanks for all your responses and I'm sorry I didn't get back to you sooner. I'll probably reload Windows 8 in a week or two but if you have any other ideas feel free to post them here. Thanks.


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#7
January 12, 2013 at 05:22:22

OK, just restarted laptop again because it said it had updates and now Windows Update works! The other problems I think I'll solve if I reinstall Windows but at least Windows Updates working. Thanks for your help everyone!

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#8
January 12, 2013 at 06:17:31

Look for kb2756872, kb2769165, kb2770041, kb2761094, kb2771431, kb2779768, kb2770917, kb2758246 at MS Windows Downloads and install them one by one. Look for the correct bit-count x86 or x64 and language, if different from English.

EDIT: Happened to post at the same time. Glad WU works.

CoolGuy


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#9
January 12, 2013 at 10:30:22

Your WIn8 installation was botched right from the start but you insisted on sticking with it. Until you wipe the HDD & install from scratch (& do it correctly), problems will continue.

And why on earth are you running Norton??


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#10
January 12, 2013 at 14:30:42

I got it in the sales when norton was rated as top.

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#11
January 13, 2013 at 09:19:02

Win 8 has its own AV application. Two AV applications side by side are not good. Remove Norton.

CoolGuy


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#12
January 13, 2013 at 09:22:45

I disabled the Windows 8 AV but my Norton expires soon so anyone got any recommendations?

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