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Can't install The Dealership Tracker Supreme Software

January 7, 2013 at 12:55:29
Specs: Windows 8

Just got a new computer at work. We are a dealership and we have The Dealership Tracker with Supreme Software and Consulting Inc. I called Supreme Software so they could install the new software onto my new computer. I go to their website while I am on the phone with them they give me a number I type it in and it is supposed to launch a window or pop up with a 'run' icon. I can't get the run icon to appear the web page doesn't say there is any errors. I uninstalled my Norton restarted, still wouldn't work, so I disabled all fire walls and there doesnt seem to be any pop up blockers active. I JUST BOUGHT THIS computer and the only thing i've activated/installed was my Norton Please Help! Hp and Supreme Software couldn't help me and one would tell me to call the other!

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#1
January 8, 2013 at 00:59:04

the only thing i can suggest is try to reset your browser settings and security, or wait for someone with a bit more knowledge to reply.


to reset you broswer settings go to:

Internet options in control panel
locate the security tab and reset it
locate the settings tab and reset them


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#2
January 8, 2013 at 07:24:16

you could also try a different browser like google chrome or firefox if the above suggestion doesnt work for you. I have had some webpages not open right with IE but wokred better with Chrome

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