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Windows Explorer Has Stopped Working - Win 7

January 23, 2010 at 19:09:57
Specs: Microsoft Windows 7 Ultimate, 2.997 GHz / 4094 MB

I've been receiving the error in the subject line for some time now, ever since I moved from Windows 7 Ultimate RC x64 to the full retail version (also Ultimate x64). This has been happening since I installed, and happens primarily when I am doing simple tasks like moving files or deleting files. Here is some more information provided by the error window:

Problem signature:
Problem Event Name: APPCRASH
Application Name: Explorer.EXE
Application Version: 6.1.7600.16404
Application Timestamp: 4a765771
Fault Module Name: ntdll.dll
Fault Module Version: 6.1.7600.16385
Fault Module Timestamp: 4a5be02b
Exception Code: c0000005
Exception Offset: 0000000000029328
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033
Additional Information 1: 8936
Additional Information 2: 89364e9667b361cbc59f503ac73a3f50
Additional Information 3: c445
Additional Information 4: c445285ed80ef9ae69f310e8c407d490

Does anybody have any idea what this is or how to fix it?

Chebwa


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#1
January 24, 2010 at 01:06:57

If it's the same module every time then try running sfc /scannow
from an administrator command prompt.

From what I remember GP faults are often caused by
programming errors which are trying to make the processor do
something which it knows it shouldn't. Obviously Explorer is a
very often used program, but it relies on a lot of system files and
one of these may be at fault - hence the need to check them.
Worth a try anyway.

"I've always been mad, I know I've been mad, like the most of us..."


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#2
January 24, 2010 at 09:23:24

There's a regfix for the issue.

If the above doesn't take care of it, I suggest disabling CEIP.

Windows 7 News!


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#3
January 25, 2010 at 12:25:18

I'd just like to point out the sheer absurdity in a mod having changed the subject of my post to include the words "Win 7." As if posting it in a Windows 7 Forum, specifying my OS as Windows 7 in the computer specs, and mentioning it twice in my post wasn't quite enough. Seriously?

Anyway, I'll try both suggestions and report back.

Chebwa


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