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Solved Windows 7 update fails configuration on restart

August 23, 2012 at 05:13:18
Specs: Windows 64, Intel i7 2.8Ghz / 8 gigs

Windows update fails configuration during reboot but once rebooted windows update wants me to reboot my PC because of the updates. I have tried using "Fix it" form Microsoft and I reset windows updates and it still wont work. Unfortunately i installed a whole bunch of stuff after the updates and the restore points have been overwritten. The updates are:
(KB2722913)
(KB2647753)
(KB2729094)
(KB2732487)
(KB2732500)
I am using Windows 7 Home Premium on a 64-bit system and I am using security essentials as my anti-virus.
Many Many thanks in advance.

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#1
August 23, 2012 at 18:27:19

When encountering problems with Windows update, I recommend manually updating one update at a time, this way if one fails, you know which one it is and you can install all others while looking for a resolution.

You may have more restore points than you think you do. Unless you changed the default 12% of disk size to something significantly lower (or you have a very small disk), you will probably find that you just need to check the small box marked "Show More Restore Points" and you will see them.

If your machine ever had Norton or McAfee, even if it was a trial version, it may still have bits of it left behind that can cause problems. If this is the case, download the appropriate uninstaller from their website to remove the remainders of the program completely.

If you manually do an update and it fails, you are given an option to find a solution right on the page that said it failed. This option starts out with simple possibilities, but if they fail, there are more options. Eventually, if you are persistent you will get an option that will let you repair the Windows Update itself (5 or more levels into it). This should be able to fix just about anything.

If all else fails, consider backing up your files and reinstalling or doing a factory restore and starting over. If you do this, perform manual Windows Updates repeatedly until all updates are in, then install your antivirus program, and everything else.

You have to be a little bit crazy to keep you from going insane.


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#2
August 24, 2012 at 04:26:36

Fingers thanks for the reply.
Uninstalling Norton was the first thing i did on my PC. LOL
Unfortunately, i have tried clicking the small box marked "Show More Restore Points" and nada it still don't go back far enough. The updates seem to download and install properly but it fails when windows tries to configure the system as it reboots.
I do not really want to reinstall windows because i am currently finishing my HSC and desperately need my PC as i have heaps of assignments that need to be done in the next 2 months and i have heaps and heaps of programs that i do not want to have to reinstall.

Any other solutions?
Huntsman


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#3
September 2, 2012 at 04:44:02
✔ Best Answer

I've solved the problem.
I deleted the contents of:
%systemdrive%\windows\SoftwareDistribution\download
%systemdrive%\windows\SoftwareDistribution\DataStore
then restart
then open update and install. Update will re download updates.
Install one by on in sequence of number eg. KB002, KB003, KB004
Restart after each update.
Fixed.

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