Windows 7 reboot or recovery - Windows error

August 6, 2011 at 12:26:30
Specs: Windows 7 Home Premium 64 Bits, I5 2.66Ghz / 4GB

Hi, laptop found switched off (working properly before), switched on and first screen was "Windows Error Recovery screen" and I can choose Start Windows Normally or Launch Startup Repair...choose both options several times but windows doesn't start at all and always receive a same screen "system recovery option" screen + select keyboard imput metod (language) nad then "next" after that receive "system recovery option" screen... I can choose just a first option that is "Use recovery tools that can fix problems starting the Windows. Select the operating system to repair. If your operating system isn't listed, click Load Drivers and then install drivers for your hard disk" my case there isn't listed Windows 7 and I click "Load Drivers" that point I receive another screen "Add Drivers" then click OK and can see Explorer screen with listed 3 Hard Disk Drivers - Local Disk C (no size indication) Data D 327GB free of 327GB and Boot X disk with 31.2 MB free of 33.7 MB....the only option as Files of Type is "Setup Information" what means that I can't load any driver file (Windows/System 32/Drivers/Disk.sys) as requested by previous screen....I can find this file (Setup Information File type) on Boot Disk X:\Windows\inf\disk (Compaq SCSI Drive Array, Mylex RAID Disk Device, Optical disk drive - try it to load but unsuccesful) and Boot Disk X:\Windows\winsxs\amd64_disk.inf\disk but again the loading fail....and now I am stuck there...WHAT TO DO to restart this Windows 7 - thank you

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August 6, 2011 at 15:14:58

Try a start up repair from windows 7 repair disk. If you did not make one yet you can still make one from any other Windows 7 machine as long as it is also 64bit version. You can also do this from an install disk or from your recovery console (See your online manual for the key(s) you need to press during start up to access your recovery console. If you listed your make & model someone might have know this.) but the repair disk is your best for this.
If you cannot access your recovery partition through the manufacturer's recovery console you may have a bad hard drive. If under warranty, stop here and contact warranty service for additional instructions/service. If not under warranty you will need to determine the brand of the hard drive (open ports on the bottom of the laptop, usually screws holding these closed) and download their utility to evaluate the drive.
Other possibilities include bad memory, use Memtest86 to test this.

You have to be a little bit crazy to keep you from going insane.

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August 7, 2011 at 02:11:23

update...hi, witout "load Driver" just by clicking "next" I manage to receive the "System Recovery Option" screen! Try to run Startup Repair function but this unfortunately run hours and hours...never ending story! Even if during the restart of the laptop I press F8 key I manage to receive the "Advanced Boot Option" screen with indication that Windows 7 is the OS of my laptop and I try to run "Last Know Good Configuration (advanced)" but again unfortunately nothing change...W7 doesn't boot. On this screen I can choose even the "Repair your computer" option that drive me to the "System Recovery option" screen and again Startup Recovery function run hours and hours....

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August 7, 2011 at 06:16:43

If you have corrupted system files, possibly from an infection then doing the repair (possibly both start up repair AND a system restore) from a Repair Disk made before the problem OR from another Windows 7 64bit machine will typically work since it is not using the repair files ON your hard drive but the ones on the disk you made.

You have to be a little bit crazy to keep you from going insane.

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August 8, 2011 at 18:47:02

hi, sorry for late answer but I am offshore at my working place and no so much time to play with my personal laptop! I manage to re-boot Windows 7 after 23 hours that Startup Repair function was running!!! Let's say that I can restart the Windows but restarting takes 20-30 minutes and every openings of any software take 5 to 10 minutes...nightmare! Something is still wrong here but don't know what... Impossible for me in this moment to find any Repair Disk W7 64bit overhere...tks

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August 8, 2011 at 23:42:33

save your files and then run a full factory repair, it sounds like you have interupted a major update.. and you could spend hours and days trying to find the issue, however a full factory restore would take only 1 hour and then reinstalling your files a little while longer and your machine should be running as the day you bought it.
If the computer cannot boot to the Windows desktop, you can press the f11 key during startup to return the computer to a previous restore point.
NOTE: Using f11 during startup to return the computer to a previous restore point cannot be undone.

Press the power button to turn on the computer.
When the HP or Compaq logo displays, press f11 to launch HP Recovery Manager.
NOTE: On some models that use UEFI instead of BIOS, no HP or Compaq logo displays during start up. If you are required to press key in the beginning stages of start up (when the logo normally appears on other models), do so as soon as the notebook starts. There may also be a text message that prompts you to press a specified key when the message appears.

In the Recovery Manager window, click Advanced options .
Select Microsoft System Restore and then click Next .
A message indicating that Microsoft System Restore requires you to leave the Recovery Manager displays, click Next to close Recovery Manager and open System Restore.
When prompted, click Next to start the restore process.
Select a restore point that was created before the problem occurred from the list and then click Next . The status of the restore points that are available for System Restore displays.
Click Next to continue.
When prompted to confirm the restore point, click Finish .
When prompted that the operation must not be interrupted, click Yes to perform the System Restore.
When System Restore completes, click Restart to restart the computer. If Recovery Manager displays when the computer restarts, click Cancel and allow the computer to restart in Windows.
You have now returned the computer to a previous restore point using f11 on startup.

note this process can be slightly different on model #'s
then when its all setup, create a repair cd and an image. just in case.

i hate computers!
but cant help myself....

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