windows 7 installing problem

December 21, 2012 at 21:25:33
Specs: Windows 7, amd fx 8120 / trans cend ddr3 4 gb

i am trying to install windows boot mode. when i start PC it says "press any key to boot from cd/dvd" then it loads windows files but it doesn't shows cursor on screen i.e the loading ring of windows 7 and cursor. and it displays first screen i.e select keyboard style and time currency format and language to install. at that time keyboard doesn't work and mouser doesn't work as it doesn't shows cursor. but cursor and keyboard work fine in windows 8 consumer preview setup

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December 22, 2012 at 05:17:14

If your PC has a pair of PS/2 keyboard and mouse ports on the back panel, connect a PS/2 keyboard and mouse, then try running Windows 7 Setup again.

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December 22, 2012 at 05:50:19

if the ps2 keyboard works, you should check in your BIOS for a setting to enable/disable USB legacy support. if its disabled that could be why the USB wasnt working, enable it.

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December 22, 2012 at 08:17:24

i cannot go to further setup as both keyboard and mouse dosent work from the starting of setup. as the cursor program itself doesent load that means the pc doesent loads cursor at that time. no problem if mouse dosent work. i can use keyboard but it aslo dosent work.

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Related Solutions

December 22, 2012 at 20:02:50

Make sure that your mouse and keyboard are wired (not wireless) and are plugged into rear USB ports that are directly on the motherboard. USB ports that are on expansion cards, USB Hubs, many Front ports (especially those on multi-port front devices), and some USB3 ports (those on add-on chips that are on the motherboard but are not through the chipset directly) will not work until Windows drivers are installed (the same for wireless devices).
As mentioned, a PS2 connected mouse and keyboard should also work.

You have to be a little bit crazy to keep you from going insane.

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December 23, 2012 at 08:11:35 windows 7 PC's still have PS2 ports? I would say they are all usb ports anymore so response #4 should work for you

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December 24, 2012 at 06:29:37

at first they worked
i tried keeping my friends keyboard amd mouse in ps2 port but same problem presista. the cursor itselt didnt appears on screen.

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