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Windows 7 BSOD STOP 0X000000F4 Error

January 24, 2011 at 06:50:04
Specs: Windows 7

Hello. I'm hoping someone here can help me out with a blue screen error that I can't seem to figure out and is really driving me crazy! I have been receiving this BSOD for the past few months and have tried multiple solutions but nothing has worked.

First, the exact stop error message I receive is STOP: 0X000000F4 (0X00000003, 0X8635A188, 0X8635A2F4, 0X82A31DD0). After my pc reboots, Windows 7 pops up with an error report and it is the same error every time.

Second, I notice that the first time I get the blue screen after reformating my pc my event viewer stops working. When I try to access it, it says the service isn't running. I then try to start the Windows Event Log service and it gives me an error and won't start.

I've tried researching this problem online and have found a few possible solutions regarding the F4 error but nothing about event viewer not working. So far I have tried completely reformatting my pc and reloading Windows 7 but I will still get the blue screen almost right away after logging in for the first time. I've run diagnostics on my hardware (chkdsk, seatools, memtest) and it all checks out fine so I don't think it's a hardware issue either.

One thing I should mention as well is that I have had issues with viruses in the past and I can't completely rule out that a virus is causing these blue screens but I would think after reformatting my hard drive and reloading Windows that any viruses would be gone at that point.

The only clue I have is after analyzing my minidump file with windows debugger, it points to two processes as possible culprits: wininit.exe and dntus26.exe. I know that wininit.exe is a typical Windows process and I understand dntus26.exe is Dameware related. I know that right away the Dameware process may jump out as being suspicious but it is supposed to be there since our network administrator uses this for remotely connecting to pc's on our network.

I have more info but I want to get this posted before I get another bsod. Any help is very much appreciated!


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#1
January 24, 2011 at 07:05:02

As I mentioned I have some more info about this issue.

I have actually tried using a completely different pc to see if my problem was truly hardware related and I still get this blue screen so it should not be hardware related.

I should also note that this is not my personal pc, it is my work pc. I have been working closely with our network admin and even he is at a loss as to why this is happening. My pc is set up on a domain and I have my own network profile I log into.

Thanks again in advance.


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#2
January 24, 2011 at 08:15:30

when you say you have tried in another pc, do you mean you have put the hard drive into another pc of very similar config, ?
i would be looking at a memory issue, until you mention trying on another pc, have you tried a new hdd on your machine?

i hate computers!
but cant help myself....


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#3
January 24, 2011 at 08:23:43

When I say I have tried another pc, I mean that I have swapped out my first pc that I was receiving blue screens on with a new pc that had never previously had blue screen errors. Upon logging into this new pc I started receiving the exact same blue screen errors.

So essentially I have had two different pc's that produced the same blue screen error. I have not tried a new hard drive on my current pc but since I receive the same blue screen on two different pc's I don't think it's an issue with the hard drive.

I should also mention that a coworker is using my old pc (the one I first started getting blue screens on) and he has not experienced any blue screens. This further leads me to believe it is a software issue or an issue with my network profile but still unsure.


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