Win Update wont retrieve printer drivers list

August 29, 2010 at 10:51:59
Specs: Windows 7, Phenom II x4 945

In the "Add a printer" window, there is an option to retrieve a more extensive list of printer drivers from Windows Update. After dozens of tries on different days and on all hours of the day and night, I keep getting a window popping up and saying that windows was unable to retrieve the list and to try again later. Is anyone else having this same problem? How did you solve the problem, if you indeed managed to solve it?

See More: Win Update wont retrieve printer drivers list

Report •


#1
August 29, 2010 at 11:13:20

There never was and never is an option to retrieve a more extensive list of printer drivers from Windows Update! You have to install a printer in order for Windows Update to populate a list of drivers compatible for use with the particular printer.

i_Xp/Vista/W7User


Report •

#2
August 29, 2010 at 13:04:34

I vociferously disagree. It says in the Printer Install window the following:

"Click Windows Update to see more models."

The Windows Update button is right there in the window.. and it does say "Windows Update". When pressed, it displays the following statement:

Windows is updating the list of printers. This may take a few minutes."

After waitng for a few minutes to an hour, I get the following statement displayed:

"Windows was unable to get a list of devices from WIndows Update. Please try again later."

And further, selecting a printer to install before pressing the Windows Update buttton made no difference in the outcome.


Report •

Related Solutions


Ask Question