will not boot up Win-7 32bit

December 23, 2012 at 15:41:24
Specs: Windows 7, AMD 790 FX /DFI Dark mobo

I have no idea what my wife did to her PC i have tried everything i know . System restore,cant get in . Safe mode no luck . start menu looks OK saw a hdd SMART capacity disabled help. This is a home made pc bty.

See More: will not boot up Win-7 32bit

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#1
December 23, 2012 at 15:53:08

your post is confusing....does it boot up at all? You said the start menu looks ok?


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#2
December 23, 2012 at 16:15:47

Do you perhaps mean startup menu (the one you select Safe Mode from)?

If you can get to Command Prompt try System Restore using my #4 here:
http://www.computing.net/answers/wi...

Always pop back and let us know the outcome - thanks


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#3
December 23, 2012 at 16:26:14

sorry i can"t get Windows to start . I can get in to settings but cant find the prob .I start the PC and get a message stert in repair mode or reg Win 7 . Then it will only let me go to repair mode but it just keeps turning + turning. Hope that was a little better description .

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#4
December 23, 2012 at 16:28:17

turn off 'automatically restart' and then post the EXACT error that comes up when it blue screens

Some HELP in posting on Computing.net plus free progs and instructions 7 Golds


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#5
December 23, 2012 at 16:37:56

"I can get in to settings"

What settings do you mean?

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#6
December 23, 2012 at 16:38:07

Hi i can get to command prompt - What do i type i cant get system resore to work

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#7
December 23, 2012 at 16:39:20

It's all there if you go to the link I gave in #2 above.
It's response #4 here:
http://www.computing.net/answers/wi...

Always pop back and let us know the outcome - thanks


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#8
December 23, 2012 at 16:45:20

Hi Derek i know this sounds confusing it is . When i try to boot up The only places i can really go is by hitting del button while booting oe esc button . I can get to dettings in those 2 places. My PC runs great my Wife's is driving me nuts they got the operating system all messed up .Im ready to just put a new HD and just reinstall everything . Thanks Bruce

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#9
December 23, 2012 at 16:49:19

Del key will be Setup (or BIOS). If it is a Windows issue you don't need to do anything there.

Yes, it's a tad confusing. If BIOS is one place you can get to settings, what is the other?
If you are not sure describe it for me.

Always pop back and let us know the outcome - thanks


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#10
December 23, 2012 at 16:54:11

Derek i tried typing in the command you posted in the link you sent me to. No go Im in the system recovery tools area but nothing is really working . sorry for the confusion .

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#11
December 23, 2012 at 16:58:36

Let's recap.

Can you get to Command Prompt by tapping F8 while booting?
If so try those commands there.

If not, providing you have the appropriate disk you could do a Repair Install, like this:
http://www.sevenforums.com/tutorial...


Always pop back and let us know the outcome - thanks


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#12
December 23, 2012 at 17:34:23

See #11 (if you haven't already).

You said earlier "I'm ready to just put a new HD and just reinstall everything". There should be no reason to replace the HD unless you think it is defective. If you did this it would depend what disks you have to hand. For example, you would need to be certain that there isn't a restore partition on the original HD which would then get lost.

I'm in the UK and it's 1.30 am here, so I'm off. In the meantime maybe someone else will be available to assist (XpUser4Real seems to have this post flagged so maybe he will pop back).

I'll look back tomorrow, and hope to find you up and running by then. Good luck.

Always pop back and let us know the outcome - thanks


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#13
December 23, 2012 at 19:45:47

Go back into repair and let it keep "turning". It may be that Windows is doing a chkdsk, and that can take hours. When it's done, if you still can't get in go through the process at least twice again. It won't take as long the next two times.

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#14
December 23, 2012 at 21:34:12

If Windows 7 is 32bit and your other Windows 7 machine is also 32bit (or both 64bit) you can make a Windows 7 Repair Disk from the Back Up section of the working computer (CD or DVD). Once you have this, you can use it on the non working computer and boot to that. From there you can access repair options, including System Restore (restore points on the hard drive, even though the built in System Restore is not working or accessible), Start Up Repair, and if you ever made a System Image of the hard drive, you can use it to restore that image to the drive. It is a very useful tool and may help you in this situation. Any other working Windows 7 machine as long as both are 32bit or both 64bit will do to make the disk. You also should be able to access these repair options from the original install DVD if you boot to that.

Failing this (repair), use a Live Linux Disk (like Puppy Linux), boot to that and copy all files to an external drive that your wife needs to save, and reinstall from the original install disk you used to install Windows the first time.

If the repairs give you trouble, you may want to test your hard drive and your memory for problems before you perform the reinstall (but after you back up the files). Use Memtest burned to a CD to test the memory and your hard drive mfg's utility to test the hard drive (use the longest test available). This would eliminate the possibility that a bad memory module it causing all of the problems, and testing the hard drive will ensure that you are not wasting your time reinstalling on a drive that may have problems. This way you can go ahead with confidence.

You have to be a little bit crazy to keep you from going insane.


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#15
December 24, 2012 at 04:43:19

@ Derek, pressing F8 at PC start up after POST would only take you to safe mode on windows 7.

Correct it.

Thanks.


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#16
December 24, 2012 at 08:06:06

Re #15

Well, actually, tapping F8 takes you to Advanced Boot Options (previously known as the "startup menu"). From there you select Safe Mode (or whatever you require from the list).

Always pop back and let us know the outcome - thanks


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#17
December 24, 2012 at 12:03:53

By pure fluke, someone asked me about how to make a Puppy Linux CD for diagnosis and getting important files off a computer. Just in case, here it is between the two lines below:

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I use Puppy Linux 4.3.1. for diagnostics, so I will use that as my example:

First download the file pup-431.iso from here:
http://iso.linuxquestions.org/downl...

DO NOT RUN the file but save it somewhere instead. This is known as an image (.iso). You then have to burn a CD from the image, which does NOT mean just burning the download onto the CD. Most burning software has an "image burning" feature and you use this to create a CD from the downloaded image. In the unlikely event that your burning software has no such feature there are various free programs which will do this. For example, ImgBurn, which you can get here:
http://filehippo.com/download_imgburn/
With this program, when you run it you select "Write image file to disk".

Once you have a CD you put it in the drive then power on with it in the drive and Linux should start loading. If it still starts Windows it is because the CD drive loads after the HD. To fix this you go into BIOS and set the CD ahead of the HD and Save settings - best leave it that way. How you get to BIOS varies with computers but often it is either a case of tapping F2 or Del key while booting.

Puppy is slow first time but during shutdown you can get it to Save your settings back onto the CD, so that it boots faster next time. It runs between RAM and the HD so it does not change anything in Windows, which will work quite normally when you boot without the CD.

The Linux desktop has your drive icons at the bottom left. Everything is single click.
It is possible to view your Windows files on the HD and copy them onto a flash drive by drag and drop. Obviously you don't delete any Windows files from then HD unless you really intend to do so. Note that Linux shows the HD file structure exactly "as is" (unlike Windows which often presents you with what MS want you to imagine).

It takes a lot of words to describe all this but it is much easier than in sounds.
=====================================

Always pop back and let us know the outcome - thanks


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