Why wont my Gateway Windows 7 NV79 laptop start up? Help?

March 24, 2012 at 18:59:20
Specs: Windows 7

Okay so my laptop just randomly decided to not start up all the way. It will turn it on and the first thing I see is the Gateway screen. There, I have the option to press F2 for the setup and information. I tried that and I didn't find anything that I thought would help. After it passed the Gateway screen, it goes black and a lighter black screen appears with nothing but a white flashing dash in the upper lefthand corner. It wont go past that screen at all. I tried removing the battery and putting it back in and then starting it up again. Nothing. I also tried starting it without the battery and I got the same results. I held the power button for 30 seconds before turning it on and I also checked the charger to see if it was the problem and its not that either.It worked this morning and when I got home from work, it didn't work anymore. I have Windows 7 Home Premium. Can anyone help me? =(

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March 24, 2012 at 19:05:19

Have you tried booting in Safe Mode? To get into Safe Mode, press F8 repeatedly after the Gateway screen disappears until a list appears on the screen. Then select Safe Mode.

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March 24, 2012 at 19:06:17

I tried that too and nothing happens. Just the same thing

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March 24, 2012 at 19:14:51

Sometimes you may just have to Google, as there can be many things that can cause this issue:


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Related Solutions

March 24, 2012 at 19:28:01

i was looking all over google and nothing seems to be working =(

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March 24, 2012 at 19:31:26

Thing is, with a blank screen, I can't determine what the problem is. Your best bet is to find something online. There is not much else I can do.

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March 24, 2012 at 20:39:26

Do you have the win 7 disk or was this preloaded on the laptop. I would think you either have corrupted windows files causing windows not to load, in which case you would boot to the windows 7 disk and do a "start up repair". What I would also test is the hard drive. You can download a diagnostic utility from the maker of the hard drive...toshiba, samsung, western digital seagate etc. You have to make a bootable cd, then put it in the laptop and boot to the cd to run the diagnostic. You may have to press f2 to go into the bios and under BOOT, you change the order so it tries to boot from the cd and then the hard disk. That will tell you if the hard drive needs replaced. You can try seatools diagnostic as it will work for most drives tho it is generally better to use the one for your make/model.


Download seatools for dos ISO and make a bootable cd. Do the short generic test and then the long generic test if it pases the short diagnostic. Sorry copied/pasted the wrong link it is correct now.

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March 25, 2012 at 21:04:23

Now listen. I know that problem by myself. Jour PC ´s hard disk is over. I have met this problem in 2 computers and I know that is really bad. You just have to buy an new hard disk drive and re-boot windows in it

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March 25, 2012 at 22:03:45

how do I do that? I have heard of other people having this problem too and they said that their computer did some sort of "critical update" and it caused their computer to suddenly not start up after that. Like it corrupted it. I dont know if what happened to mine is the same thing or not but before it started to not start up, I got this message on the last time it actually started up and it said something about Windows not starting correctly or it failed to start or something. What could have caused that? And if I do have to buy a disc, do you have any idea how much it would cost? What did you mean by my hard disc is "over"?

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March 26, 2012 at 17:31:33

@hrjohn and Katsu:
I doubt the hard drive is dead. It's the Operating System that is corrupted. I would only think there would be a problem with the drive if it is not sounding like normal.

Does the Startup Repair work? Press F8 after the BIOS screen, then select "Repair Your Computer." After everything loads, click "Startup Repair."


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March 31, 2012 at 07:36:23

F8 doesn't do anything. I tried it several times. The only key that does anything is F2. =(

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March 31, 2012 at 09:27:40

As HopperRox asked, do you have any of the recovery CDs?

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April 1, 2012 at 04:25:34

Find a friend with a windows 7 computer and create a bootable windows recovery disc.


Boot to that and try the automatic repair.

If that fails, boot back into your recovery disc, go to the command window.


bootrec /fixmbr

bootrec /fixboot

chkdsk C: /r /x

So that check disk may take a while. You can stop here and try to boot, but if you want to be sure that your windows files are not corrupted continue with a system file check

sfc /scannow /offbootdir=C:\windows\ /offwindir=C:\

Now try to boot.

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