Webpage error details

May 1, 2010 at 13:52:57
Specs: Windows XP
I am getting this error message when i tried to buy on line

Webpage error details

User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.2; Trident/4.0; .NET CLR 1.1.4322; InfoPath.1; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)
Timestamp: Sat, 1 May 2010 20:46:46 UTC


Message: Unspecified error.
Line: 313
Char: 4
Code: 0
URI: https://verifiedbyvisa.barclays.co.uk/barclays/jscript_lib/deviceFP.js?btbv=1_7.0


Message: 'document.receipt.user_action' is null or not an object
Line: 120
Char: 2
Code: 0
URI: https://verifiedbyvisa.barclays.co.uk/barclays/tdsecure/pa.jsp?partner=debit.visa&VAA=B


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#1
May 1, 2010 at 21:01:50
Email the webmaster, or wait until the morning and call the customer service rep. the problem may be at their end, and their cust. svc. will gladly take the order and double check if you were already charged, etc. I definately would call them during business hours and resolve that way and not assume that the problem is in your computer (unless there are other problems, or it happens with another website also).
While you might need a '.net' update from windows update, probably not.

You have to be a little bit crazy to keep you from going insane.


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#2
May 1, 2010 at 23:36:36
its my experience that a lot of online banking do not cater for use with other browsers try using the old fashioned ;-) Internet explorer from microsoft ;-) and see if you still have issues, then you will know its your browser or the other side, could save time on that service desk call..

i hate computers!
but cant help myself....


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