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Voice Modem Drivers

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Name: biojoe
Date: October 25, 2009 at 10:44:33 Pacific
OS: Windows 7
CPU/Ram: i7 920/6GB
Product: Best data / 56hp92-pct
Subcategory: Hardware Problems
Comment:

I recently installed Win7 and want to install a
voice modem. I have 2 modems, but, as
modems are not the most common tech. in
this day & age, I haven't been able to find
drivers for either one. One is a Best Data
56HP92-PCT, and one is a Best Data 56HP92.
I can't find Win7 drivers anywhere and none of
the older drivers I have tried will work. I have
also tried Driver Cure, and it doesn't even see
the modem. I tried the trial of Driver Detective
and it claims to have a driver for it, but I don't
really want to pay for the software just to find
out, since it would cost more than a new
modem. Does anyone know how I can get
either one of these working?



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Response Number 1
Name: Sabertooth
Date: October 25, 2009 at 15:11:29 Pacific
Reply:

Did you upgrade from Vista & did the modem work in Vista?

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Response Number 2
Name: biojoe
Date: October 25, 2009 at 17:03:34 Pacific
Reply:

Yes and yes, but even with the compatibility set back, the
drivers will not run properly w/ win7.


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Response Number 3
Name: Sabertooth
Date: October 25, 2009 at 17:21:02 Pacific
Reply:

Which drivers ... this one???

Are you saying it didn't install in XP compatibility mode? And did you try running it with Admin rights?

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Response Number 4
Name: biojoe
Date: October 25, 2009 at 20:38:03 Pacific
Reply:

Yes, that's the driver. Yes, I used XP SP3 compatibility mode
as administrator. It unpacks and then I get the error that it
"may not have installed correctly" & to "try reinstalling using
settings that are compatible with this version of Windows."
Now, when I click on "Reinstall using recommended settings",
I get the error: "Extracting DATA1.CAB
Cannot create DATA1.CAB
The process cannot access the file because it is being used
by another process."
Before, it just disappeared and did nothing. In either case,
the modem is still listed as "PCI Simple Communications
Controller" in Device Manager, with no driver.


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Response Number 5
Name: Sabertooth
Date: October 25, 2009 at 20:57:50 Pacific
Reply:

Try the installation in safe mode.

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Response Number 6
Name: biojoe
Date: October 25, 2009 at 21:26:12 Pacific
Reply:

OK, I just tried it and despite the screen going so dim, I could
hardly see it, (I still have yet to figure that one out, lol,) I was
able to run the driver application. When I did, it just flashed
quickly as it unpacked and then did nothing. I had the Task
Manager open while I did it and the # of running tasks went from
25 to 28 and quickly back to 25. It just refuses to run on Win7.
Any other ideas? Thanks!!


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Response Number 7
Name: Sabertooth
Date: October 26, 2009 at 07:55:41 Pacific
Reply:

You could try a manual installation -- via the device mgr -- by browsing to the location of the driver after unpacking the driver into a specific folder & see if that works. If not, you may be OOL on this one.

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Response Number 8
Name: biojoe
Date: October 26, 2009 at 13:32:07 Pacific
Reply:

No luck that way either. I highly doubt that Best Data intends to
update their drivers either. Thanks for the help though.


0

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