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USB mouse keeps freezing in Windows 7

December 25, 2009 at 20:58:54
Specs: Windows 7

We just installed windows 7 home edition and our usb mouse keeps freezing after it's been in sleep mode for awhile, we have to reset the computer then it works, does anyone know how to fix this? Our motherboard is a msi NF750-G55 and the mouse is a microsoft comfort curve 2000. thanks

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#1
December 26, 2009 at 01:22:19

Does this apply to you ?

http://support.microsoft.com/kb/200...

Happy new year.

Regards

SuatCINI


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#2
December 26, 2009 at 09:04:51

thanks, I don't believe that applies to us, we don't have a bluetooth mouse (really don't know what that is) and none of the other things apply. We did go into device manager though and under mouse the box wake computer with this device is checked. So still not sure what to do but we have to restart the computer each time, It has to be in sleep mode for awhile before it freezes.

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#3
December 26, 2009 at 09:09:40

is it a wireless mouse?
Why are you using sleepmode anyway? Is it a laptop?

Some HELP in posting on Computing.net plus free progs and instructions Cheers


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Related Solutions

#4
December 26, 2009 at 09:57:05

Connect the mouse to a different USB socket and try.

This sometimes happens to my USB flash disk. It is not recognized. I connect it to a different USB connector and it works.

Regards

SuatCINI


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#5
December 26, 2009 at 19:35:28

No it's not a wireless mouse. No it's not a laptop and I think that's what it's called when the monitor shuts off after so long then shake the mouse and it "wakes' up. I'll try connecting it to a different usb port and see if that works, thanks

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#6
December 28, 2009 at 09:18:55

Ok. I tried a different port and still does the same thing. Strange thing is the when you left click the mouse the monitor comes on so it is getting that comand from the mouse but still frozen. So next thing I tried was unplug the mouse momentarily and then plug it back into the same USB port and it works. Thanks in advance.

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#7
January 4, 2010 at 15:27:19

I was wondering if anyone has anymore suggestions for this because it's getting really frustrating and irritating. Any help or ideas would greatly appreciated.

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#8
January 4, 2010 at 19:50:46

why are you using sleep mode on a PC? It is meant for a laptop.
Does it freeze up when you DON'T have it set for sleep mode?

Some HELP in posting on Computing.net plus free progs and instructions Cheers


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#9
January 4, 2010 at 20:09:28

Ok maybe I'm using the wrong word, you know when you go into properties and you set the monitor to power off after so many minutes? After it does this and it's powered off for awhile it freezes, you can push a button on the keyboard to turn the monitor on but the mouse is frozen, you can right and left click it but it just wont move. sorry if I used the wrong "term"

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#10
January 5, 2010 at 00:01:11

Did you try a different USB mouse ?

Did you try connecting the USB mouse to a different USB controller ? for example, to a USB port on the front of the case ?

Regards

SuatCINI


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#11
January 5, 2010 at 08:27:53

Yes we have tried every usb port, I'm not sure if we've tried the ones on the front of the case I'll ask my husband but we've tried the 4 in the back.

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#12
January 5, 2010 at 09:35:02

Does it freeze if you DON'T set the monitor to shut off? Also you never answered if you tried a different or NEW mouse.

Some HELP in posting on Computing.net plus free progs and instructions Cheers


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#13
January 6, 2010 at 07:24:22

Yes we've tried a couple different ones, We havent' tried seeing if it freezes if the monitor doesnt shut off, we'll try that. thanks

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#14
January 6, 2010 at 22:26:05

Did you try another mouse borrowed from another computer, you might have a mouse going bad or one that is not as compatible.

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#15
January 7, 2010 at 08:51:02

yes we have tried a few different ones

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#16
January 7, 2010 at 09:05:25

Try booting into the BIOS screens and under ACPI settings use S1 and select never for the hard drive.

Then in Windows also select never for the hard drive.


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#17
January 22, 2010 at 20:35:38

Its easy buddy!
just do NOT wake the computer up using ur mouse.
u can uncheck the option "allow this device to wake the
computer" from mouse properties in device manager.
this worked for me, i hope it works for u too.

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#18
January 22, 2010 at 23:11:37

remove driver and re start your pc it will install your driver
again..... go to control panal system hardware manager and then
delet mouse from there and restart pc. Joyfax Server

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#19
February 15, 2010 at 23:34:28

Have you tried this?

http://support.microsoft.com/?kbid=...

Read notes it helped me with my razer mouse and keyboard.


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