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ubisoft support, trying to install game

February 5, 2013 at 05:58:47
Specs: Windows 7

Trying to get update information to C:\Users\MLCC\AppData\Local\Temp\ubiF009.tmp.
Found update (Patch, all, all).
Trying to download update file from http://static3.cdn.ubi.com/settlers... Destination: C:\Users\MLCC\AppData\Local\Temp\ubiF133.tmp.exe.
Successfully downloaded update file.
Verifying downloaded file's CRC: 235b3ba5. Expected: 235b3ba5.
Starting update file (C:\Users\MLCC\AppData\Local\Temp\ubiF133.tmp.exe)
Failed to start downloaded update file. File corrupted? (C:\Users\MLCC\AppData\Local\Temp\ubiF133.tmp.exe)

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#1
February 5, 2013 at 06:19:54

File corrupted - download it again.

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#2
February 5, 2013 at 06:29:01

I don't think the file's corrupted; the CRC check passes. I'd suspect UAC or some sort of file system redirection.

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#3
February 5, 2013 at 07:47:09

I would try downloading the file again. If you can, I would even try downloading it to another computer and then transferring it across the network or via a USB thumb drive.

If it still fails, contact ubisoft's support.

I've had issues with other game manufacturer's updates doing something similar and it was usually a bad update that they hadn't tested thoroughly enough before releasing.

It matters not how straight the gate,
How charged with punishments the scroll,
I am the master of my fate;
I am the captain of my soul.

***William Henley***


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