Solved Sony Vaio Unresponsive - orange hard disk light on constant

July 24, 2012 at 01:41:42
Specs: Windows 7, Pentium Dual-Core T4300 2.10GHz / 3.0GB RAM
Hi I wonder if anyone can help me before I completely restore my laptop! Yesterday it developed some problem, and I cannot fix it. When closed down the previous night, everything was fine.

Firstly, the laptop took over 15 minutes to load up. Once loaded, everything is so slow and unresponsive. When I open an application, its minutes before anything happens. Web sites are constantly "Not Responding", and it took me over 10 minutes to scroll down a similar thread to my issue on this site. Sadly, that thread didn't give me any answers.

I have already run Malwarebytes, a full Microsoft Security Essentials virus scan (took 5 hrs), Advanced System Care Pro Deep Care (which fixed the usual cookies, registry info, etc), and restored the computer to an earlier date. Malwarebytes and MS Essentials came back clear, no problems.

The orange hard disk light is on the front of the laptop is constantly on.

In safe mode, the laptop runs perfectly - nice and fast, no problems.


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#1
July 24, 2012 at 01:48:48
Your hard drive could be messed up.
Does it happen in safe mode.

Do you have a spare computer?

I am a hardware guy not a software guy but i try to help.


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#2
July 24, 2012 at 02:17:20
✔ Best Answer
I suggest you to run from a command prompt with admin rights

CHKDSK /R /F (there are blank spaces before slashes) and then

SFC /SCANNOW (there is a blank space before the slash)

After the above commands are run, run the cleanmgr.exe and the defrag.exe (the defragmentation program) to consolidate your HDD.

You may also turn off indexing service at the system drive.

CoolGuy


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#3
July 24, 2012 at 15:27:18
Many thanks for your responses.

Suatcini - Your suggestions seem to have me on the right track. It took me half an hour to even get to the command prompt my laptop was so slow!! However, once I got there I managed to run CHKDSK /R /F. This took about 3.5 hours, and seems to have solved my problem itself (so far anyway!).

However, when attempting to run SFC /SCANNOW I received the following message:-

Beginning verification phase of system scan.
Verification 6% complete.

Windows Resource Protection could not perform the requested operation.

I attempted it again after restarting computer, and received the following message:-

Beginning verification phase of system scan.
Verification 6% complete.
Windows Resource Protection found corrupt files but was unable to fix some of them.
Details are included in the CBS.Log windir\Logs\CBS.CBS.Log. For example C:\Windows\Logs\CBS\CBS.Log

So I haven't been able to run that particular process.

I ran cleanmgr.exe successfully, and then ran defrag.exe. The defrag process seemed very quick, but said it was successfully completed. Lastly I have successfully turned off indexing service at the system drive.

So all in all, I seem to have done OK with the above, apart from being unable to run SFC /SCANNOW - Not sure if I can do anything to enable this to run? I did try looking at windir\Logs\CBS.CBS.Log but it wouldn't let me open the file.


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Related Solutions

#4
July 25, 2012 at 00:41:45
You can find a probable FIX for your SFC problem : here or here.

Hope this helps.

CoolGuy


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#5
July 26, 2012 at 07:28:19
Thank you suatcini. Neither of those links helped me to fix the SFC problem, but as the laptop is now running perfectly following the CHKDSK scan, I am happily back up and running.

Thank you again :)


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