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seemingly random BSOD

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Name: Foadon
Date: November 4, 2009 at 16:03:17 Pacific
OS: Windows 7
Product: Microsoft Windows 7 ultimate 64-bit
Subcategory: General
Comment:

I installed windows 7 yesterday and started setting it up like any other windows. install software,drivers,etc

but i started having bluescreens on seemingly random occurances, while i was copying files, while i was playing a game, while i was just idling. At first i was getting errors in my event viewer about sptd.sys, i tried installing it but somehow it got corrupted while installing or smt, so i had to delete it manually, then download the correct version and install it like that. This fixed the problem of bsod's with that error in EV. However, I have still gotten 2 blue screens since then, none of the 2 showed up anything in the errorlog and although the last one clearly saved a dump i couldn't find it.
The only minidumps i had were from this event:
The computer has rebooted from a bugcheck. The bugcheck was: 0x0000001a (0x0000000000008885, 0xfffffa80014103c0, 0xfffffa8000abcf90, 0x0000000000000205). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 110409-26988-01.
This was the same series of errors/criticals that happened every now and then and were part of the SPTD problem, so I'm pretty sure the latest BSOD's arent correspondent to this.

My question basically is: How can I make sure I can get dump files, or any kind of information on the BSOD. Or better yet, simply a way to prevent them ;)
My Computer specs are
Windows 7 Ultimate 64bit
RAID 0 hard drives (I dont know if this can be a real problem concerning the BSOD's, I just have this paranoid view on RAID with all these issues)
Intel dual core 2.4ghz
4GB RAM
Nvidia N280GTX

Any help is greatly appreciated, also apologies to any forgotten punctuation.
If I need to provide any other information please ask.



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Response Number 1
Name: Sabertooth
Date: November 4, 2009 at 18:09:35 Pacific
Reply:

So what version do you have installed - 1.62 or different?

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Response Number 2
Name: Foadon
Date: November 5, 2009 at 00:47:59 Pacific
Reply:

version number reads 1.6 in the registry
I got this version along with the pc i bought it for, should i go back to the store and ask them for a different version?
edit:
got 2 more this morning, both while playing a game, last one said it was saving to dump file, however theres no file present in the windows folder, nor is there an event entry. the only error/critical entry was to report that the last shutdown was unexpected

could i put the blame on a hardware component? is my graphics card screwing up in some way? or is my RAID setup not working properly ? raid bios doesnt report any problems, but i cant help but wonder if id have the same problems if i delete my raid setup


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Response Number 3
Name: Foadon
Date: November 5, 2009 at 08:01:37 Pacific
Reply:

it's been idling/copying back my files onto backup drives (in case i do have to stop using RAID) but i dont think RAID is the problem, my GPU could be the problem as the bluescreens happen inside games where GPU usage is pretty intense ?

i'll be trying to increase fan throttle and put it to max to see if its about overheating (altho i doubt it since i dont overclock it and my case has good airflow and good extra fans to provide cooling


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Response Number 4
Name: Sabertooth
Date: November 5, 2009 at 13:12:53 Pacific
Reply:

Try 1.62 & see if that works ... see the link below.

http://www.duplexsecure.com/en/faq

Also, did you build this machine yourself?

Windows 7 News!


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Response Number 5
Name: Foadon
Date: November 5, 2009 at 15:37:58 Pacific
Reply:

oh I'm sorry I guess i took your question the wrong way, my windows version number was 1.6
the SPTD was indeed 1.62, but it is uninstalled as I dindt need it and wanted to be on the safe side.
the last bsod i had was concerning this error:
http://www.faultwire.com/solutions_...

so far i'v ran memtest for an hour with 100% pass rate
tried the program they said with the cube, ran it for 40minutes without any artifacts or problems, however afterwards my gpu temperature did read 84degrees... so I'm wondering if it is a heating issue after all. Since none of the bluescreens have ever happened when I'v played the game for only a few minutes, but more so after an hour or longer.
Next thing I'll be doing now is checking the temp when the BSOD hits (or well, check every few minutes to see how it rises) and then try to fiddle with the fan speed (since the automatic setting doesnt seem to handle it well, at 84degrees it was only running at 40%)
I have no clue on what safe temperatures graphic cards run on, it has an idle of 55 which seems normal comparing to other people, but whether 84 is still normal i am unsure of


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Response Number 6
Name: Sabertooth
Date: November 5, 2009 at 20:23:15 Pacific
Reply:

It could also be power related. What type of PSU is in the machine?

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Response Number 7
Name: Foadon
Date: November 5, 2009 at 23:20:59 Pacific
Reply:

its got the gameXstream 750W


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Response Number 8
Name: princecorum
Date: November 6, 2009 at 00:57:18 Pacific
Reply:

you wrote 'I got this version along with the pc i bought it for, should i go back to the store and ask them for a different version?' if your having lots of BSOD as you say, i personally would go back to the store and tell them they have sold a bad configuration and you want it fixed, or replaced immediately.

you try playing your games in a lower resolution, see if that makes a difference, that would indeed point to the graphics card been the issue, or try another graphic card see if you get the same results, i would also suspect the heatsink on the CPU may have dislodged, or is not correctly seated. but best not to play with such things if its still under gaurantee.

i hate computers!
but cant help myself....


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Response Number 9
Name: Foadon
Date: November 6, 2009 at 02:05:34 Pacific
Reply:

got to play a longer amount than ever before while increasing fan speed and monitoring the temps, so i guess it must be something involving that. I'll give the store a call and ask about it

thanks for all the replies


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Response Number 10
Name: Sabertooth
Date: November 6, 2009 at 04:50:23 Pacific
Reply:

A crude way to troubleshoot the heat implication is to crack open the side panel of the machine & run your game for an extended period of time & see if the BSOD is still severe of if it goes away. Oh & BTW, 84°C may be on the high side @ 40% load, it is not alarming.

Windows 7 News!


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