Articles

Script error when printing in AOL

April 13, 2011 at 09:06:54
Specs: Windows 7-64, 640GB/8GB

I run Win 7 - 64 bit - 8 Gig mem and huge HD.
Since downloading IE9 I can no longer print from the AOL Browser, which I have been doing for 11 years. I reverted back to IE8, thinking that would be the fix. However, it did nothing. Evidently there is a damaged system file. The script error I receive when trying to print in AOL Browser is: res://ieframe.dll/previews.js I can print in IE and Firefox browsers, but not AOL's browser.
I have done the system file scan and gave me print out, so I assume all files were OK. I have scanned for virus, done registry cleanups, etc. Nothing helps. I have reloaded Java, IE, AOL, Shockwave, Flashplayer and I give up. Any ideas out there?

See More: Script error when printing in AOL

Report •


#1
Report •

#2
April 17, 2011 at 17:03:44

Thanks for the suggestion, but have done that numerous times. I don't have problems printing in IE, just the AOL browser.

Report •

#3
April 17, 2011 at 17:09:52

oh, you mean the aol software?
I would uninstall that like a hot potato, aol was one of the worst softwares ever that could really mangle the registry.

Some HELP in posting on Computing.net plus free progs and instructions Cheers


Report •

Related Solutions

#4
April 18, 2011 at 06:46:24

Thanks for advice, if only I could uninstall aol, but they are my internet provider, so that is not an option. Don't understand why after all these years, and only after downloading IE9, did the problem surface. I guess I will wait on AOL for a fix. I have read several blogs where different aol users are having same problem. I guess AOL's browser, which is built in, isn't jiving with IE9. Thanks anyway.

Report •

#5
April 18, 2011 at 08:29:12

If AOL is your ISP, it doesn't mean you HAVE to use their software. I hope you don't pay for AOL as well as high speed from another company, then you are getting ripped off. If you have high speed, contact AOL and let them know and then the MOST you will have to pay (which includes AOhell tech support) is $9.95 a month. If you don't need tech support it will be free.

I know, cuz i helped alot of clients that were hog-tied into that situation with AOL.

Some HELP in posting on Computing.net plus free progs and instructions Cheers


Report •

#6
April 18, 2011 at 09:22:34

Aol is my only provider. I cannot afford Hughes.net and that is all that is available in my area. Am waiting on ATT for dsl, but so far, not here. I appreciate all your ideas, but for the time being if I want to print, I will have to open another browser, which is ok, just takes longer to get it loaded on dial-up. Sometimes I feel like I am living in the dark ages, still on dial up. ha

Report •

#7
April 18, 2011 at 14:41:09

yep, I feel sorry for you ;-)

You may want to check around, you can usually get dial-up ISP for $5.95-$10 a month while you are waiting for DSL

Some HELP in posting on Computing.net plus free progs and instructions Cheers


Report •

#8
April 18, 2011 at 18:24:15

What version of AOL are you running? I run 7 with IE 9 on a toshiba laptop and although I don't use the AOL software since I am on high speed I have 9.6 version installed and loaded it up and was able to highlight some text right in the browser right click and hit print, selection and it printed fine to the wireless printer downstairs. If you are not running version 9.6 then try updating to that and if you are running 9.6 try reinstalling it other than that I have no clue. You could always check the AOL help boards and see if anyone else is having the same problem, might be a solution there. Mary

Report •

#9
April 18, 2011 at 19:10:42

Hi Mary, I will try that and see if it makes a difference. Thanks

Report •

#10
April 26, 2011 at 09:12:12

Hi
I'm in Wales and just like you suddenly get the script error message when printing from AOL using Windows 7.
It's a pain forwarding E mails to another Yahoo account though they print fine from there.
I have tried everything I can including reinstalls, restore, etc. but nothing works.
If you find a solution I would be very grateful to know.

Report •

#11
June 9, 2011 at 13:51:10

I had the same problem for the past month. went to the tools, click on internet options, security tab, and uncheck enable protected mode. fixed the script error, can now print.

Report •

#12
June 10, 2011 at 07:27:57

Didn't work, maybe because I reverted back to IE8. I don't understand any of this because AOL has a built in browser and I do not (rarely) use IE or Firefox. The AOL browser is so much faster etc. My comp. will print in both IE and Firefox, so I don't know how resetting IE would effect the AOL software..... I have read AOL won't be around much longer, so I may be forced to go elsewhere. Thanks anyway.

Report •

#13
June 10, 2011 at 11:26:35

'I have read AOL won't be around much longer,'

Great, they ripped off customers long enough, now they are taking the money and running.

My advice would be to bite the bullet and learn how to surf the net with IE or an alternate browser...you will be much further ahead!

Some HELP in posting on Computing.net plus free progs and instructions Cheers


Report •


Ask Question