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program running in background causing problems

January 10, 2013 at 13:12:48
Specs: Windows 7

Hi, I'm not sure how to describe this except to say that I have something running on my computer that I'm not sure what it is or how it got there. It comes through my speakers....sometimes it's talking, sounds like radio or TV commercials. Sometimes it's music; sometimes it sounds like a bunch of people talking in the background, the way it might sound in a restaurant...? Might I also say that this is at random times and not all the time. I use Windows Media Player mainly for my music and when this whatever it is comes on, I just have to turn off my speakers until it stops. I need help! I have no idea what program it is or how it is doing this.

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#1
January 10, 2013 at 13:14:02

Are you surfing the internet when this happens?

Don't double post.


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#2
January 10, 2013 at 15:47:49

There is a virus around that does this (although there are other possibilities too). Download update and install MalwareBytes freebie from here:
http://www.filehippo.com/download_m...

Always pop back and let us know the outcome - thanks


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#3
January 10, 2013 at 18:02:01

Install/Update/Run Malwarebytes as above.
Check your browser add-ons and disable or remove what you do not want.
Check Programs and uninstall anything you do not use. Google anything you do not know what it is.
Run msconfig, go to Start Tab and uncheck all except Microsoft and your antivirus program. Apply and restart the machine.
If you have a TV tuner card, try removing it or disabling it in Device Manager to see if it is that.
If you have other video or audio components very close to your computer equipment, and/or if you have an excessively long unshielded wire on your audio circuit/sound card, it is slightly possible that you are picking up something and feeding it into your audio circuits.

You have to be a little bit crazy to keep you from going insane.


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Related Solutions

#4
January 11, 2013 at 05:30:17

Also if you have separate speakers, turn them down at their own controls and increase the software sound. This can improve the signal-to-noise ratio.

Always pop back and let us know the outcome - thanks


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#5
January 11, 2013 at 05:53:49

If after doing all of the above, you still have the problem, Run ComboFix & post the log please.
http://www.bleepingcomputer.com/dow...
http://download.bleepingcomputer.co...
http://www.techsupportforum.com/sec...
http://www.forospyware.com/sUBs/Com...
A guide and tutorial on using ComboFix
http://www.bleepingcomputer.com/com...
Note:
Do not mouseclick combofix's window while it is running. That may cause it to stall.
If after running Combofix you discover none of your programs will open up, and you recieve the following error: "Illegal operation attempted on a registry key that has been marked for deletion". Then the answer is to REBOOT the machine, and all will be corrected.
Can't Install an Antivirus - Windows Security Center still detects previous AV
http://www.experts-exchange.com/Vir...
We are almost ready to start ComboFix, but before we do so, we need to take some preventative measures so that there are no conflicts with other programs when running ComboFix. At this point you should do the following:
* Close all open Windows including this one.
* Close or disable all running Antivirus, Antispyware, and Firewall programs as they may interfere with the proper running of ComboFix. Instructions on disabling these type of programs can be found in this topic.
http://www.bleepingcomputer.com/for...
Once these two steps have been completed, double-click on the ComboFix icon found on your desktop. Please note, that once you start ComboFix you should not click anywhere on the ComboFix window as it can cause the program to stall. In fact, when ComboFix is running, do not touch your computer at all. The scan could take a while, so please be patient.

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