Problems printing PDF documents in Windows 7

June 5, 2010 at 01:32:14
Specs: Windows 7 Home, amd 6g

I have searched the Internet (plenty of information) but can find no solution to my inability to print pages from an Adobe Reader document. My printer works in Word and other applications. I completely uninstalled, using the excellent RevoUninstaller program, old versions of Adobe Reader and installed the latest version for Windows 7. I also ran registry cleaners to no avail. I still can not print. Has anyone any ideas please how to solve this? Your help would be appreciated

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#1
June 5, 2010 at 04:49:29

Is this a problem with ALL pdf documents or just some?

Depending on what settings were made by the creator of the pdf you may not be able to print it.

Are you trying to print it without downloading it?


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#2
June 5, 2010 at 08:37:07

Thanks for your reply. I am printing from downloaded documents. I checked the security status of the last document I wanted to print from and it said 'Printing allowed'.
I can not print from any AR document. It always displays the print setup correctly and allows the printer parameters to be set but when the menu opens to start the printing the AR file closes. Also my printer information shows 'No documents queued for printing'. Hope this gives more clues to you.
Best Wishes.

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#3
June 5, 2010 at 10:18:48

Is your printer a local or networked printer? Wired or wireless? Check the printer installation to verify it is set correctly by printing a test page.

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Related Solutions

#4
June 5, 2010 at 18:42:01

If your Windows 7 is 64bit, you will need 2 versions of Acrobat reader, one for the 32bit browser and one for the 64bit browser (both IE8). You may show only one icon on your desktop, but if you look under Start>All Programs, you will see both. Look at Adobe Acrobat Reader site and look for the 64bit browser link and instructions. You also can use Firefox as a browser and load their browser add-on for Acrobat/PDF Reader, especially until you can get IE8/PDF printing to work.

You have to be a little bit crazy to keep you from going insane.
If all else fails, read instructions.


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#5
June 6, 2010 at 02:39:37

I am running Windows 7 32 bit mode.My start menu only lists one version of AR, version 9.3.2 My printer is local and works fine with every program except AR. The problem must lie within AR somewhere. Perhaps the AR fonts are not in line with those handled by my printer, and old Epson 760 which still performs well - and cheap inks. I find this a real puzzle and irritating. If I open an AR douoment and select text using a program like Print Screen I can print the selected text but I should not have to resort to having to do this.
Thanks all for your help

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#6
June 6, 2010 at 15:28:46

Have you tried uninstalling/reinstalling AR? Have you tried (at least temporarily) Firefox with it's add-on?

You have to be a little bit crazy to keep you from going insane.
If all else fails, read instructions.


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#7
June 7, 2010 at 03:48:45

I have compltely uninstalled and reinstalled AR 9.3.2. I think I must now uninstall and go back to and earlier version to see what happens then. I could print in AR before I updated or more to the poite Adobe said there were updates available.

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#8
June 17, 2010 at 00:32:37

Hi

I am having the EXACT same problem!! Have you had any luck fixing it? I am pulling my hair out. I have reinstalled printer drivers and Adobe. Word docs print but not PDF files!


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#9
June 17, 2010 at 06:05:53

Try scanning with Malwarebytes, maybe there is a fake update out there that is disabling Acrobat Reader for someone's personal vendetta.

You have to be a little bit crazy to keep you from going insane.
If all else fails, read instructions.


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#10
June 17, 2010 at 09:28:28

Have you tried saving the file and then printing it? Or is that what you are already doing?

Is AR fully updated? I seem to remember updating to 9xx and then receiving numerous update notifications.


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#11
June 17, 2010 at 11:06:12

have you tried unchecking the print to file box in Ar settings, usually in the print dialog window.. i found many people choose the printer, but leave the print to file box checked..uncheck it and try again..
you may also try sumatra pdf, a light weight pdf viewer, simple, uses min resources...

i hate computers!
but cant help myself....


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#12
June 20, 2010 at 15:32:50

I found a solution! First remove Adobe Reader. Next, uninstall your printer and restart your computer. Windows will update the printer driver provided you have your printer connected. Once you have let windows intall the printer driver, re-install Adobe Reader (I downloaded it again). Now my computer will print the adobe files without a problem.

Hope this helps. Below is the web link to where I found the answer.

http://www.acrobatusers.com/forums/...


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#13
June 29, 2010 at 06:52:43

Thanks for the tips. I have tried all of your suggestions and can not solve my problem. This relates to any version of Adobe Reader. Any more ideas please? How is adobe reader linked to the printer? Are there any registry entries or other files that need to be checked?
Best Wishes to you all

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