outlook will not connect

December 25, 2012 at 14:49:08
Specs: Windows 7

When i try to open outlook it tells me its not connected and asks for exchange server and mailbox. what do i do?

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#1
December 26, 2012 at 11:51:12

well mom, did it ever work for you?
http://answers.microsoft.com/en-us/...
Let me know if the above link helps you....thanks

Some HELP in posting on Computing.net plus free progs and instructions 7 Golds


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#2
December 26, 2012 at 13:26:08

No im sorry that dident help. When i open outlook the first message is "the connection to microsoft exchange is unavailable. outlook must be online or connected to complete this action." then it asked for the microsoft exchange server and mailbox. i do that then it says "cannot open your default email folders" then it closes.

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#3
December 26, 2012 at 13:33:21

Did it ever work for you? Have you set up Outlook or is this the first time you are using it?

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Related Solutions

#4
December 26, 2012 at 14:00:30

Who is your email provider?

Are you connecting to an Exchange server? If so hold CTRL and right-click the Outlook tray icon and select Test Email AutoConfiguration, and run the test using your credentials and post the results here. If you're just connecting to an IMAP/POP service check your Account settings to make sure you have the correct server settings configured.

Tony


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#5
December 26, 2012 at 14:01:07

its the first time setup and no it hasent worked yet

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#6
December 26, 2012 at 14:33:47

You need to answer my questions or we can't help you.

Tony


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#7
December 26, 2012 at 16:53:43

My service provider is cox and when i try that ctl right click trick that option doesent appear. when i open outlook now it tells me it cannot open your default email folders. the information store could not be opened.

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#8
December 27, 2012 at 12:10:03

Go to the Control Panel and click double click on the Mail icon. A new window will pop up, click on the E-Mail accounts button then click on the New button and enter your ISP's email settings.

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