Often the google toolbar is hidden under the favorite bar

You would be wise to uninstall that crapware, & any other toolbars you may have installed.

I agree fully....toolbars cause more conflicts than anything else.... Some HELP in posting on Computing.net plus free progs and instructions 7 Golds

Lucreza, The others mention good points, however, it would be helpful to know what browser you have, what OS you're running, and how much system memory you have so we can have a better at helping you. Have you tried uninstalling the toolbar and reinstalling it?

Digirat I tried several times to uninstall and reinstall the google toolbar but the result has not changed. It's a toshiba laptop 64 bit operating system with RAM 400 GB and I have internet Explorer 9 and google Chrome that I don't use because I find it too poor. I hope you can help me! Thanks

Digirat, Like I said before I did everything that was suggested to me except to reset Internet Explorer because I don't want to start again from the beginning

You do not have 400 GB of RAM, that's your hard drive size. Please try and find the amount of RAM you actually have, that could be part of the problem. You might try going to Toshiba's website and see if they have a newer version of your video driver. If so, install it.