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Norton Safe keeps crashing ..Why?

October 8, 2013 at 02:55:05
Specs: Windows 7

<Norton Safe keeps crashing when I am playing my farmville games on facebook


why is this happening and what is the cause?
s>

message edited by IdaBackman


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#1
October 8, 2013 at 04:46:14

Hi IdaBackman,

Is it crashing when you play Farmville only?
Since when are you facing this issue?
Which browser are you using?
Is the flash player updated?

Thanks & Regards
Manshu S
#iworkfordell


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#2
October 8, 2013 at 11:37:06

Hello IdaBackman,

I am Vineeth and I am from the Norton Support team. Sorry to hear that your browser crashes when playing Farmville with Norton Identity Safe enabled.

Can you please let me know the browser that you use? Did you receive a message that the Norton Confidential or Identity Safe plug-in has stopped responding?

Can you open the Norton product and then click Support > About and let me know the version listed there?

Please let me know the details so I can help you fix this problem.

Thanks!

Vineeth


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#3
October 8, 2013 at 16:01:06

It is nice to see the mfg's support team weighing in on these questions, I would have recommended the poster contact support for help otherwise.

You have to be a little bit crazy to keep you from going insane.


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