No sound on new Windows 7 computer

November 28, 2010 at 20:59:10
Specs: Windows 7

we now live in Italy and have just bought a new windows 7, however there is no sound on it...should there be????...if not, how do I get it on...novice user so plain English please...thanks

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#1
November 28, 2010 at 21:31:33

First right click your speaker Icon and open Volume control
and make sure your sound is not muted.

If you don't have a speaker Icon go to the Control Panel and check your sound

See if your sound has been stopped in Services Under
Windows Audio.
Start - Control Panel - Open Administrative Tools - Click Services and Scrowl down the list to Windows Audio to see if it says - Started. If stopped
Left click Windows Audio and click restart. -
Or
Right click Windows Audio - left click Properties - Left click Start

If the above doesn't work, go to control panel and open System Icon -
Hardware Tab - Device Manager - Click the + Plus sign for Sounds.......... -
Right click Realtek AC 97 (Or whatever Sound you have) - Left click - Update Driver.
To update you will need the CD that came with your computer
Or go on the Internet to download the drivers for your sound.

Find what sound your using. All Programs - Accessories -
System Tools - System Information.
-------------------------------
You should have gave the make of your computer. (Dell?)


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#2
November 29, 2010 at 00:41:51

Hi thanks for your help..the computer is an Empire.computer Italy, would that make a difference to the instructions....regards

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#3
November 29, 2010 at 02:21:45

The computer manufacturer doesn't really matter. What does matter is whatever sound card/chip (if it exists) is installed in the machine. Follow cboy's advice and locate the appropriate driver (either on a disc that came with the machine or the sound card's/chip's manufacturer web site). If you discover that there is no sound on the machine whatsoever (unlikely these days) then you'll need an add-on card that's compatible with your machine (and of course speakers to go with it).

"Channeling the spirit of jboy..."


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