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Solved NO sound from videos copied from Samsung A697 to HP laptop

January 22, 2013 at 11:47:48
Specs: Windows 7

Hi

I get NO sound from videos copied from Samsung A697 to HP ProBook 4530s laptop running Windows 7 Professional - 64-bit. After a search got a suggestion to load CODECS. Did this:
[ K-Lite Codec Pack 64-bit 9.7 - Mirror ] . Same result. No more load attempt's since I don't want more 3rd party on my PC than needed. Seems this is a pervasive problem. Why not fix it MS?

Anyway, any suggestions?

PS. I did a sound check to be sure not a hardware error.


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✔ Best Answer
January 22, 2013 at 14:19:42

Hey

Looks like the last load of the Codec fixed it. Not positive, but something (exorcised the ghost(s)) but thanks for all the help!



#1
January 22, 2013 at 13:09:34

You verified the videos do play on the source computer?

Are these videos home brewed, or commercial?

Provide more details of the type of files that won't play the sound.

BTW, I doubt this is a MS issue.


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#2
January 22, 2013 at 13:38:35

As given, we need to know the file type.

VLC Player (free) will play a wide range of file types:
http://www.byteseeder.com/vlc-media...

Always pop back and let us know the outcome - thanks


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#3
January 22, 2013 at 13:49:26

If file extensions are not showing in explorer then you need to change the settings to show all file types. This IS a case of MS dumbing down the product. IMO, file type should always show.

To show all file types go to computer> highlight the C drive> click tools> folder options> View> untick the "hide extensions for known file types".


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#4
January 22, 2013 at 14:11:01

Hi OtheHill

The source is the Samsung A697 Sunburst, and yes both video and sound play. They are self-made of my 9 year old grandson with autism doing his ABC's on the iPad 2 I won for him. First real speak we have heard, and important I get these to his other family out-of-state.

I also checked sound with MrFixIt.

These are MP$ (MPEG-$?) files, and looks like the last Codec's I downloaded:
http://codecs.downloadatoz.com/medi...
mention a date of 1992. Maybe it is not a Codec problem. I am trying on Media Player, but don't use IE; use CHROME. Did not see the browser as a part of the problem though?!

Derek, no offense meant, but I will try and stick to one person as my typing is lousy and slow to respond to many. Still thank you for any feedback.

Jim


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#5
January 22, 2013 at 14:19:42
✔ Best Answer

Hey

Looks like the last load of the Codec fixed it. Not positive, but something (exorcised the ghost(s)) but thanks for all the help!


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#6
January 22, 2013 at 14:20:58

There's no need to respond to every input. The ideas are there to use or not, as you think fit. I've added a link to VLC in my #2 in case you decide to try it.

Always pop back and let us know the outcome - thanks


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#7
January 22, 2013 at 14:58:45

'There's no need to respond to every input. '
Actually it really helps when the OP DOES respond....

Some HELP in posting on Computing.net plus free progs and instructions 7 Golds


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#8
January 22, 2013 at 15:31:33

Re #7
I agree totally in principle, but as the poster told me he wanted to "stick to one person" and my input was not a question I see it as the best compromise in this particular situation.


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