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Solved no sound from internet radio station on laptop

February 1, 2013 at 12:50:29
Specs: Windows 7, intel celeron T3500 2.10GHz / 2 gigs.

found 3 counties radio in the UK. sected a programme,selected listen now and no sound. window came up install FLASH PLAYER which i did. still no sound. laptop volume set at 100%. can anyone be of any help please.

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✔ Best Answer
February 3, 2013 at 15:38:06

That's good news and thx for letting us know.

If you do pop back, is IE still unable to do this?
You can mark this post as Solved (if that's the case) by choosing a Best Answer.

Always pop back and let us know the outcome - thanks



#1
February 1, 2013 at 13:52:02

Go here and see what Flash Player version you have and whether it is the right one for your browser:
http://www.adobe.com/software/flash...

Always pop back and let us know the outcome - thanks


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#2
February 2, 2013 at 14:51:28

Got your PM - we'll continue on here because it gives a chance for others
to join in (might need them LOL). I will know if you pop back here.

First of all go to this direct link and see if you get any sound.
You have to wait until it has loaded (arrow at top changes to a square):
http://www.bbc.co.uk/radio/player/b...

If that doesn't work, uninstall and re-install Flash Player.

Get uninstaller from here. Do not run it but Save it onto your desktop:
http://www.softpedia.com/get/Tweak/...
Double click the saved file to uninstall Flash Player.

Restart computer then go to the following link and select the appropriate file
(first link after the block of text). Do not run it but Save it onto your desktop:
http://prodesigntools.com/adobe-fla...
Double click the saved file to install Flash Player.
[This is the FULL file and not an update].

Check to see if this has helped. If it is still the same let me know if you get
this trouble elsewhere (such as YouTube sound). It might be worth
temporarily installing Firefox just to see if that does the same.

Always pop back and let us know the outcome - thanks


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#3
February 3, 2013 at 15:21:36

i
Installed Firefox, Installed Flash Player version for Firefox and now getting sound from internet radio stations on laptop. Thanks very much for being such a great help Derek.

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Related Solutions

#4
February 3, 2013 at 15:38:06
✔ Best Answer

That's good news and thx for letting us know.

If you do pop back, is IE still unable to do this?
You can mark this post as Solved (if that's the case) by choosing a Best Answer.

Always pop back and let us know the outcome - thanks


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#5
February 4, 2013 at 10:37:30

With Internet Explorer and Flash Player version for Internet Explorer no sound on internet radio stations . Well done Derek for Best Answer.

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#6
February 4, 2013 at 12:46:54

Thanks

If you are bothered about IE:

1. Try disabling all addons except Flash to see if you can find the cause.

or

2. Run IE Repair - there is an automatic fix here:
http://support.microsoft.com/kb/318378
Some addons and custom setting might get lost but most are easily sorted and addons usually come back in time.

Always pop back and let us know the outcome - thanks


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#7
February 6, 2013 at 06:48:30

Thanks Derek, Uninstalled Flash version for Firefox. Went to IE automatic fix by reinstalling IE. Installed Flash version for IE. Thanks to you Derek, I can now get sound loud and clear from internet radio programme. I take my hat off to you Derek and thanks once again for your help.

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#8
February 6, 2013 at 14:47:09

Good to hear you are OK now.

Always pop back and let us know the outcome - thanks


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