But everytime I click on renew it opens up in to a read only word document. The same think happens when I have an Adobe update
You need to specify what security (anti-virus/anti-malware) software you're using. Most usually have a button or link to the manufacturers' website for renewal (even the free ones). If you also have a wrong association with whatever script or program is trying to obtain the renewal, that could also be causing the same problem. "Channeling the spirit of jboy..."
I use Microsoft Security Essentials ( MSE )
http://www.softpedia.com/get/Antivi...
http://www.softpedia.com/progScreen...
http://www.techsupportalert.com/bes...
http://www.cnet.com.au/microsoft-se...
http://windows.microsoft.com/en-US/...
System requirements
http://www.microsoft.com/en-us/secu...
Can Microsoft Security Essentials ( MSE ) protect me from online banking and shopping.
http://answers.microsoft.com/en-us/...
If you choose to use Security Essentials, please follow the steps in this thread first, especially the part about removing all existing realtime antimalware:
http://kb.eset.com/esetkb/index?pag...
It is Bullguard. It is when I click on the renewal button that it then opens up into read only.
Check their website for a renewal page/link or contact their tech support through that page.
Instead, you might want to just uninstall it and install Avast Free Version.You have to be a little bit crazy to keep you from going insane.
"Instead, you might want to just uninstall it and install Avast Free Version." Agreed. I've used Avast for years and it's kept me "outta trouble" and is low on consuming system-resources.
"Channeling the spirit of jboy..."
I agree re' uninstalling your current utility; but would suggest the M$ security essentials pack (as in post 2)... I had Avast in for ages on systems various - freebie versions... Had it almost from the day it arrived... Worked fine for a long time; but sadly I think it has become seriously bloated over time...; and certainly seemed t slow down the systems into was installed (ME and both flavours of XP) I finally ditched it for the M$ package and had no issues/problems whatever since... Also running it on win-7 and XP in a Mac environment and again no issues at all... Since running the M$ package had no pest of any kind get through; one or two warnings which were dealt with simply and efficiently by it. Likewise when I bothered to keep AdAware and SpyBot current, alongside M$ package, they found nothing - again due I suggest to M$ package; so finally dumped them too.
One of the better ideas M$ produced - or ought that to be "bought and published under their name..."
I totally agree with response 4 & 5. Avast free is still the best AV online IMO. MSE is quite weak in many areas.... Some HELP in posting on Computing.net plus free progs and instructions 7 Golds
Being involved in removing malware from infected computers, it is very clear that no matter what brand of antivirus ( AV ) is used, they all can get infected, if the user is conned. Malware Prevention
http://www.malwarevault.com/index.html
"There is no magic involved. The majority of malware is installed by the user themselves"
Continuing along those lines:
I do, highly recommend Avast (as I said above) and use it on quite a few machines, but to throw out another, I personally use Webroot Secure Anywhere on five machines at home. I have been using Webroot's software for many years through it's evolution and it has always been good, but this latest software is nearly invisible when in use. It does a great job, It is not noticeable, it does not bother you about constant updates, it uses system resources very sparingly, it tells you about a threat blocked in a =n intelligent way, and it only reminds you about renewing it annually (or 2 years if you prefer), unless you want to set it to automatically renew. Yes, you do have to pay for it, but they have a very nice discount for 3 or 5 machines. For me, it is worth it (5 machines is I believe a bit more than Norton charges for one machine, and 3 machines are even less than they charge for one, but that is also for much better protection, more intelligent use of resources, and less hassle).You have to be a little bit crazy to keep you from going insane.
