My computer protection is due for renewal.

December 16, 2012 at 09:11:35
Specs: Windows 7
But everytime I click on renew it opens up in to a read only word document. The same think happens when I have an Adobe update

See More: My computer protection is due for renewal.

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#1
December 16, 2012 at 11:10:32
You need to specify what security (anti-virus/anti-malware) software you're using. Most usually have a button or link to the manufacturers' website for renewal (even the free ones). If you also have a wrong association with whatever script or program is trying to obtain the renewal, that could also be causing the same problem.

"Channeling the spirit of jboy..."


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#2
December 16, 2012 at 14:47:59
I use Microsoft Security Essentials ( MSE )
http://www.softpedia.com/get/Antivi...
http://www.softpedia.com/progScreen...
http://www.techsupportalert.com/bes...
http://www.cnet.com.au/microsoft-se...
http://windows.microsoft.com/en-US/...
System requirements
http://www.microsoft.com/en-us/secu...
Can Microsoft Security Essentials ( MSE ) protect me from online banking and shopping.
http://answers.microsoft.com/en-us/...
If you choose to use Security Essentials, please follow the steps in this thread first, especially the part about removing all existing realtime antimalware:
http://kb.eset.com/esetkb/index?pag...

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#3
December 16, 2012 at 14:52:24
It is Bullguard. It is when I click on the renewal button that it then opens up into read only.

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Related Solutions

#4
December 16, 2012 at 16:01:01
Check their website for a renewal page/link or contact their tech support through that page.
Instead, you might want to just uninstall it and install Avast Free Version.

You have to be a little bit crazy to keep you from going insane.


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#5
December 16, 2012 at 16:05:46
"Instead, you might want to just uninstall it and install Avast Free Version."

Agreed. I've used Avast for years and it's kept me "outta trouble" and is low on consuming system-resources.

"Channeling the spirit of jboy..."


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#6
December 17, 2012 at 16:09:25
I agree re' uninstalling your current utility; but would suggest the M$ security essentials pack (as in post 2)... I had Avast in for ages on systems various - freebie versions... Had it almost from the day it arrived... Worked fine for a long time; but sadly I think it has become seriously bloated over time...; and certainly seemed t slow down the systems into was installed (ME and both flavours of XP) I finally ditched it for the M$ package and had no issues/problems whatever since... Also running it on win-7 and XP in a Mac environment and again no issues at all...

Since running the M$ package had no pest of any kind get through; one or two warnings which were dealt with simply and efficiently by it. Likewise when I bothered to keep AdAware and SpyBot current, alongside M$ package, they found nothing - again due I suggest to M$ package; so finally dumped them too.

One of the better ideas M$ produced - or ought that to be "bought and published under their name..."


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#7
December 17, 2012 at 16:51:07
I totally agree with response 4 & 5. Avast free is still the best AV online IMO. MSE is quite weak in many areas....

Some HELP in posting on Computing.net plus free progs and instructions 7 Golds


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#8
December 17, 2012 at 16:54:57
Being involved in removing malware from infected computers, it is very clear that no matter what brand of antivirus ( AV ) is used, they all can get infected, if the user is conned.

Malware Prevention
http://www.malwarevault.com/index.html
"There is no magic involved. The majority of malware is installed by the user themselves"


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#9
December 18, 2012 at 19:55:52
Continuing along those lines:
I do, highly recommend Avast (as I said above) and use it on quite a few machines, but to throw out another, I personally use Webroot Secure Anywhere on five machines at home. I have been using Webroot's software for many years through it's evolution and it has always been good, but this latest software is nearly invisible when in use. It does a great job, It is not noticeable, it does not bother you about constant updates, it uses system resources very sparingly, it tells you about a threat blocked in a =n intelligent way, and it only reminds you about renewing it annually (or 2 years if you prefer), unless you want to set it to automatically renew. Yes, you do have to pay for it, but they have a very nice discount for 3 or 5 machines. For me, it is worth it (5 machines is I believe a bit more than Norton charges for one machine, and 3 machines are even less than they charge for one, but that is also for much better protection, more intelligent use of resources, and less hassle).

You have to be a little bit crazy to keep you from going insane.


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