|Thank you so much for replying, you know I find it rather interesting that HP has known about my problems, because Action Center on my PC told me to notify them. And when I did, first off I could not understand one foreign english word she said. But she made me give my Computer a Labodomy (to make as it was at the factory) and start over. And that was 4 months ago, and then I had to do it again about 1 month ago. And it just went out of warranty-just my luck! Right after I got through posting this, Norton who I have had my Internet Security with since I got the computer told me I had to reinstall my virus definitions, that my computer was at risk because I had turned off my virus protection, and I have never turned off any NORTON PROTECTION, but everytime it crashes, (blue screen, black screen) I somehow loose all of my Computer Security anyway after I had done that it did not fix it so Norton told me to remove my 2010 Norton Product - but first go to my account and write down my product key! Well I did, now they're GONE, I GUESS I REMOVED THEM JUST LIKE THEY INSTRUCTED, however they forgot to tell me where to stick my Product key when I was done!!! LOL!!! Now none of their Icons work, I can't get a hold of them. Action Center is screaming at me TO GO ONLINE AND FIND PROTECTION, and WINDOWS DEFENDER WAS YELLING TURN ME ON YOU FOOL!!!|
F.Y.I.- I APPRECIATE ALL YOURE HELP-JUST 1 PROBLEM I DONT KNOW HOW TO DO ANY OF THAT STUFF, I'M JUST A DUMB GIRL WHAT CAN I SAY!!!