My acer laptop wont shut down

January 23, 2013 at 06:25:04
Specs: Windows 7


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January 23, 2013 at 10:58:47

Do you get any messages on the screen when attempting to shut down?

Does it power up only when depressing the On switch?

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January 23, 2013 at 15:09:39

Have you tried just pressing the power button for about 15 seconds and allowing it to power down? Sounds like you are letting it sleep or hibernate....

Some HELP in posting on plus free progs and instructions 7 Golds

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January 23, 2013 at 23:21:04

i don't get any messages, i press power button for 2 mins still don't switch off, only the screen but the laptop is still running, the only way it will go off is to take power lead out and battery.

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January 23, 2013 at 23:27:37

as for sleep in power options it is set for when i press power buttons (shut down)
when i press the sleep button (sleep) when i close lid ( shutdown) have any one any more ideas, thanks, ken.

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January 23, 2013 at 23:29:22

it starts up normal no problems it just wont shut down.

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January 24, 2013 at 00:55:17

Try running CAT.exe Tool from this link, it may help:
Run it, on the first window select "Adjustments" on the lefthand side.
Check mark "Fix Shutdown" and the click the "Apply Checked Fixes" button.

Please reply and let us know if our help worked. Your feedback helps others. Maybe you?

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January 24, 2013 at 03:40:13

I tried the CAT tool. But still facing same problem. Is there any permanent solution for this problem?

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January 25, 2013 at 09:42:13

Try going to the Acer site and see if they have a forum there. Possible this is a known issue.

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