Hi, I could not install my older version of SmartSuite. I followed guidelines and adjusted the 'configuration' settings. All was installed but I can't open the applications. Error Itlgn03.dll keeps popping up. Can anyone help on this? Thanks,
try using troubleshoot compatibility and running as administrator....that should work for you....I use lots of progs from xp on my windows 7 PC's Some HELP in posting on Computing.net plus free progs and instructions 7 Golds
In case you are unsure about troubleshooting compatibility, see this:
http://helpdeskgeek.com/windows-7/t...Always pop back and let us know the outcome - thanks
I successfully installed the Smartsuite initially but without the .exe access extension. If I completely re-install Smartsuite, will this not create a conflict with existing instalation?
Thanks,
Have you got Smartsuite on a CD or download? If so then you could uninstall it and re-install it. If you mean running it in again "over the top" then this works with many programs but I cannot guarantee it on Smartsuite.
Always pop back and let us know the outcome - thanks
No luck with above options, so far. I am running from CD. Via compatability mode the CD is accessed and files copied across.
At the end the message " install is incompatible" flashes. Error message is "CAM+1552: Path/file access error".
It is the INSTALL.EXE which does not copy and/or open.
I feel a bout of grumpiness coming on! Thanks to you all, anyway.
Seems to me that SmartSuite 97 might just be to old for Win7. After all, it presumably even pre-dates Windows 98. I've no idea about the CD structure but if there are only parts that you really need there might be a way to install or run just those using their own exe's. Although it goes against the rules, maybe collecting the exe's and other associated files into a folder will work for individual parts but not the total install. I have "got away" with this sort of thing at times, so I'm kinda thinking aloud. I still have the diary from a 1995 version of that package working on XP using files and folders copied to C:\Lotus (without even using compatibility mode) but I've never tried it on Win7. If I remember rightly I just reproduced the file & folder locations that were previously used for Win 95.
Always pop back and let us know the outcome - thanks
