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Lotus SsmartSuite 97 and Windows7

December 23, 2012 at 01:21:45
Specs: Windows Home Edition

Hi, I could not install my older version of SmartSuite. I followed guidelines and adjusted the 'configuration' settings. All was installed but I can't open the applications. Error Itlgn03.dll keeps popping up.

Can anyone help on this? Thanks,


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#1
December 23, 2012 at 08:07:39

try using troubleshoot compatibility and running as administrator....that should work for you....I use lots of progs from xp on my windows 7 PC's

Some HELP in posting on Computing.net plus free progs and instructions 7 Golds


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#2
December 23, 2012 at 13:40:52

In case you are unsure about troubleshooting compatibility, see this:
http://helpdeskgeek.com/windows-7/t...

Always pop back and let us know the outcome - thanks


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#3
December 24, 2012 at 01:20:43

I successfully installed the Smartsuite initially but without the .exe access extension. If I completely re-install Smartsuite, will this not create a conflict with existing instalation?
Thanks,

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Related Solutions

#4
December 24, 2012 at 07:56:40

Have you got Smartsuite on a CD or download?

If so then you could uninstall it and re-install it. If you mean running it in again "over the top" then this works with many programs but I cannot guarantee it on Smartsuite.

Always pop back and let us know the outcome - thanks


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#5
December 26, 2012 at 19:21:21

No luck with above options, so far.

I am running from CD. Via compatability mode the CD is accessed and files copied across.

At the end the message " install is incompatible" flashes. Error message is "CAM+1552: Path/file access error".

It is the INSTALL.EXE which does not copy and/or open.

I feel a bout of grumpiness coming on! Thanks to you all, anyway.


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#6
December 27, 2012 at 08:36:48

Seems to me that SmartSuite 97 might just be to old for Win7. After all, it presumably even pre-dates Windows 98. I've no idea about the CD structure but if there are only parts that you really need there might be a way to install or run just those using their own exe's. Although it goes against the rules, maybe collecting the exe's and other associated files into a folder will work for individual parts but not the total install. I have "got away" with this sort of thing at times, so I'm kinda thinking aloud.

I still have the diary from a 1995 version of that package working on XP using files and folders copied to C:\Lotus (without even using compatibility mode) but I've never tried it on Win7. If I remember rightly I just reproduced the file & folder locations that were previously used for Win 95.

Always pop back and let us know the outcome - thanks


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