IDVR4000 IP surveillance app crashes in Win7

May 7, 2010 at 09:43:02
Specs: win 7, dell 780 w/ 2 gigs ram

i am using a piece of software called idvr4000.
i keep having randon app crashes on any os i
use. win 7 seems to be the most solid. it will
run for hours then just stop. i restart its good
for a few more hours. the errors are simple app
crash errors. any ideas on how to weed out
the issue. this is the only thing installed on the


See More: IDVR4000 IP surveillance app crashes in Win7

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May 7, 2010 at 12:05:54

could be that its causing a conflict with your powersettings,

i hate computers!
but cant help myself....

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May 7, 2010 at 12:10:05

well the subject auto filled and for some reasaon i couldnt
change it. also, i have googled it like crazy for a couple weeks....
its a dvr surveillance software. the camera purchased was
intended for this software. very true that it could be a power
thing. i didnt think of that.there was weeks of research into this.
the manufacturer didnt have any ideas...thats why i am here...


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May 7, 2010 at 21:28:09

as your running long term surveillance, you need to make sure that your machine never goes into any power saving mode, and also that the camera, network card or any individual item is not checked to going into any kind of power save mode..
what application errors are you getting? you can check in the logs, right click my computer, choose manage and events, check out what the logs say and post back.

i hate computers!
but cant help myself....

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Related Solutions

May 21, 2010 at 09:13:29

i have checked to make sure no standby or anything causes
the computer to go into any other mode. not even a screen

here is the event log:
Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1000
Date: 5/21/2010
Time: 12:57:40 AM
User: N/A
Computer: CAMSVR
Faulting application server.exe, version, faulting
module msvcrt.dll, version 7.0.2600.5512, fault address

For more information, see Help and Support Center at
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 73 65 72 ure ser
0018: 76 65 72 2e 65 78 65 20 ver.exe
0020: 33 2e 30 2e 39 2e 31 20
0028: 69 6e 20 6d 73 76 63 72 in msvcr
0030: 74 2e 64 6c 6c 20 37 2e t.dll 7.
0038: 30 2e 32 36 30 30 2e 35 0.2600.5
0040: 35 31 32 20 61 74 20 6f 512 at o
0048: 66 66 73 65 74 20 30 30 ffset 00
0050: 30 33 37 36 39 36 0d 0a 037696..


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November 5, 2010 at 21:33:27

i had the same problem running win7 ultimate with idvr4000; i contaced the manufacturer and got no help, i checked all of the bios and os settings for the power mgmt and nothing was enabled, so i got on ebay bought a used hp dc7100, upgraded the hdd to a 1tb and added 2gb of memory and i love the little machine, its all i use it for.

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November 7, 2010 at 09:45:40

For all those that have bought these cheap DVR cards from China (Goldvision HV4000 drivers and IDVR4000 software) and have the techwell chipsets. Do not go to their site and download the newest updates. These newest updates seem to fail by saying that the software is unregistered and in poorly written English. This software does not need to be registered ever. Someone seems to have screwed up the coding so after a while of running the software will crash and Windows will pop up saying it needs to close. I found this out recently. Luckily I saved the original installer when I purchased the card. I have reinstalled this software on an XP, Vista and 7 and it works on all. To a certain extent.

The newest software you will be able to utilize the remote client software and view the camera's but the old software I could never get it to connect. Problem is the newest software crashes consistantly. So if you do not need to remotely view then go with the old software I will be linking later. If you want to use the remote view client then use the new software but be prepared to constantly restart the software twice a day. Make sure to set the cameras to NTFS and not PAL which is default. Other than tweaking and not having remote client functioning properly, this linked old version software for IDVR4000 is solid compared to the newest updates. So use it or buy an expensive non Chinese DVR card if you need all the bells and whistles. To me a working DVR card recording with motion detection is all I need so cheap is fine with me.

Link to old version IDVR4000. Limited download bandwidth usage so don't abuse it. Virus free and working or

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November 24, 2010 at 08:19:39

That link you provided is horrible. Some of the worst attempts to get someone to download software and spambots onto their computer.

Here is the direct link to the file in question that svrwthr provided from the plunder website. Don't goto the link he provided rather, this one which is a direct download.

iDVR4000 download direct link:$sP9_...

Have been messing around with this also have techwell 6802 chips (TW6802B) 8-channel dvr cctv pci card and was originally having issues with the software they provided on the CD. Actually the CD they provided out of the box didn't even work. Gave errors straight out of the box. These companies decompile other vendors software, then rebrand it as their own. Which includes all of the bugs that come along with the messy decompiling. Eventually emailed the ebay vendor and got a download for a functional version. Shows the quality control with these set-ups. Far from perfect.

Right now have since found iDVR4000 Version 4.10.328 (Jun 22 2010) release. Think its actually meant for another card. The software says its unregistered, but it doesn't crash running on a TinyXP install. So its just a matter of closing the window when it pops up, but if this was for a client not sure if this is good software to run. This is private on my residence so its not really a big deal to me.

Here is the current software I'm running now. (download:

Really can't complain with 540TVL Sony Dome Cameras quality is good. Motion is so-so with these set-up trigger on just about anything. Might look into getting a DCTRLS external i/o alarm card to get driveway sensors etc to know for sure if someone has infact triggered an "alarm" or notification of reason for recording at certain hours etc.

Hope this info helps. Regards, sirHOAX

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December 4, 2010 at 10:06:40

Thanks sirHOAX I didn't realize Plunder was adding that crap to links. I clicked on them to see what you meant. I should have copied direct download link. Too bad I cannot remove them. Please don't use those links from me above people. Plunder added a pop up that you must do 1 of 5 things to get link. sirHOAX's should work. I will start using direct download links from now on using plunder.

The one you refer to sirHOAX I had before and it crashed all the time after the pop ups of poorly written English said software unregister. There is a way to register it but to whom are we supposed to be registering it to? That version is the first one from goldvision when you go to their download site, if you can get to it. Seems to be unavailable most of the time. I would like to just use the drivers from that one and software from the older version and see if it helps more. But I most likely will just fork out $75 on Ebay for a 4 camera card that doesn't use IDVR or a similar program. I found one American company out of Texas uses a modified version of iDVR4000 with red background and renamed to theirs. Think one driver is HV4000 and the other is iDVR4000, can't remember. I do however like this cheapo board from China that allows me to have 16 cameras. I think that may be the problem, the board I have uses the 4000 drivers when the board in all accounts should be the 8000. The iDVR4000 should only be able to run 4 - 8 cameras. and the iDVR software 8000 should be running the 4-32 cameras. Cheap a****** just market the same boards changing the bios's is all and not doing a very good job at programmin them properly.

I think this is a lesson, sometimes it is better not to go cheap and get crap from China and find something from elsewhere that has support and maintains their products. Goldvision is the worst in the world.
My setup isn't for a businees though, am on a limited budget, not overly worried about theft but yet remain cautious so cheap works best for me.

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December 31, 2010 at 17:12:54

What version idvr do you have. you will need to reload os and idvr. I have 4.10.328 which seems to be less of a problem. It is hard to find if you need it let me know.

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