If you don't have a Recovery Disc made for your computer, you will have to call the manufacturer. They will ask certain questions for you to prove your the owner of the computer. Like the date you bought it and where? If their satisfied your the owner you can order the Recovery Disc. That's the way HP does when I talked to them for a different problem. They would have sold me the Disc but they said the one's I had already made were the same. I can't say why they spell the word Disk like Disc.
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