How do I access business files off corrupted external HDD

January 11, 2013 at 10:03:59
Specs: Windows 7

My external hard drive is corrupted, and I have lost access to all my files, I have run tools like CHKDSK on it, and the scandisk program can't access it, and it is still bad.
All the files for my business are on this drive.

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#1
January 11, 2013 at 10:31:13

1- If you have access to it at all or at least it shows up in 'Computer', try running Recuva on it.
2- If it shows up with a drive letter but that is all, try testing it with Seatools from Seagate. Run the longest test.
3- If it does not show up in 'Computer', go to Disk Manager and see what it shows there (report this back). See if you can assign a drive letter to it (right click menu). If it shows in Disk Manager but you cannot assign a letter, you may need to partition it and Format it (quick format), then try Recuva to see what can be restored BUT, hold on this for a while to see if anything else works (a last resort that has worked for me before).
4- If it does not show up at all in Disk Manager, look in Device Manager and see if it is showing at all, report back results.
5- If it does not show up anywhere, you may need to remove it from the external case and install it as a second internal hard drive (plugged in, but not mounted) to see if the drive itself works at all (proving that the problem might be with the case). If it shows up as an internal drive, try to access it, and if needed, try all of the above on it now.
Report back results.

You have to be a little bit crazy to keep you from going insane.


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#2
January 11, 2013 at 11:19:30

Another great free prog to try is:
MiniToolDataRecovery
It seems to work better than recuva sometimes....maybe give that a shot too...I use it all the time.

Some HELP in posting on Computing.net plus free progs and instructions 7 Golds


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#3
January 11, 2013 at 11:42:04

Post all information listed for the external drive that you see in Windows Disk Management. You may need to repair the partition.

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Related Solutions

#4
January 12, 2013 at 20:43:41

Thanks for the assistance, greatly appreciated. Tried both Recuva and SeaTools, both were great ideas, but neither one worked. I still can't access my external hard drive. Time to go back to the origional plan. Does Recuva work well to recover video files, if I format the external hard drive?

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#5
January 12, 2013 at 21:06:06

Do not format the drive. That will make recovery much more difficult.

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#6
January 13, 2013 at 06:38:52

If the data is important. Try removing the hard drive from the external case and hooking it in directly, if it is recognized, then try using recuva or pc inspector. As mentioned above, do NOT format the hard drive unless you want to make it nearly impossible to get your data.

http://www.snapfiles.com/get/pcinsp...

http://www.piriform.com/recuva


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#7
January 13, 2013 at 07:56:12

If you would post what information you see in Windows Disk Management I probably can help you fix the drive. I asked for that info above.

DO NOT format at this time.


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#8
January 13, 2013 at 15:46:41

Repeated: Do NOT Format at this time.
ONLY when ALL other options have been exhausted should you go down that road. IF you do, make sure that you do a QUICK Format, the longer one will overwrite all sectors, the Quick Format will just set up a new table. With the Quick Format, Recuva has a reasonable chance, but PLEASE answer OthHill's questions and try what he suggests first. Give it some time and you may be pleasantly surprised.

You have to be a little bit crazy to keep you from going insane.


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#9
January 13, 2013 at 17:05:42

Download the UBCD 5.1.1

there is a tool on there called parted magic. This thing will recover whole partitions including their filesystems and keep them intact. I had this thing work after reformatting a drive close to 5 times and it was still able to pull all the data back.


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#10
January 13, 2013 at 17:07:51

Also how do you know this HDD is corrupt? Is it no longer showing up under my computer when you plug it in?

When you plug it in do you feel the disks spin up (slightly tilting it from side to side you can feel the torque)

If they are not and you have power to it you may be sol, but you can try to pull out the HDD and plug it in with another external device and see if maybe it was just the old device itself giving you the troubles and not the HDD (hard disk drive).

IF you hear clicking, you are probably out of luck.


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#11
January 13, 2013 at 19:21:34

This hasn't been mentioned yet but really needs to be said. Important files NEED a backup copy. No drive ever built, or ever will be, can be trusted for storage of important files without a backup. Aside from drive failure data can be lost due to accidental or malicious file overwriting or deletion, malicious software, etc. Files that are of particular importance need 2 or more backup copies.

Ensuring the security of your data is an essential part of doing business.


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