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Hidden files and desk icons black desktop

April 18, 2012 at 20:04:13
Specs: Windows 7

Something strange has happened, when i cut my computer off and rebooted it back up, i received a message saying createrPDFaloudPath Error in main. Error=Path/file access error. all of my icons on my desktop or gone, my desktop is black and all of my files are hidden. i need help

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#1
April 19, 2012 at 02:33:16

Your computer is infected with a virus.

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#2
April 19, 2012 at 07:15:23

i guessed that much....how do i get rid of it?

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#3
April 19, 2012 at 09:51:57

What do you have for an antivirus? Boot into safe mode with networking and make sure it is up to date. Then run a scan. Post back with results.
~winipcfg

ASCII question, get an ANSI


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Related Solutions

#4
April 19, 2012 at 11:25:08

Boot into safe mode, disable your anti-virus, disable UAC, reboot to safe mode, run rkill, run tdsskiller, reboot to safe mode, run combofix, reboot to normal mode, run superantispyware, run malwarebytes, run a good antivirus, disable your antivirus, open your run box type combofix /uninstall, re-enable your antivirus, turn on UAC. Open your run box type SFC /Scannow, open your run box type CMD, type chkdsk C: /f, reboot

Now update everything, windows, reader, office, flash, java, etc....

Done


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#5
April 19, 2012 at 11:45:38

i don't suppose anybody can connect to my computer remotely can they?]

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#6
April 19, 2012 at 11:54:01

There are remote repair services, but I wouldn't use them

http://online.wsj.com/article/NA_WS...

Do you have a good computer repair shop around you? You could pay them to fix it.

or

Would you be comfortable backing up your data and restoring your computer? We could walk you through that.


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#7
April 19, 2012 at 11:54:49

People could, but I would advise against it.

TeamViewer

Tony


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#8
April 19, 2012 at 15:20:14

i would restore it but i don't have the restore disc

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#9
April 19, 2012 at 18:50:26

okay i think i found out where the virus is but how do i delete it?
aswMBR version 0.9.9.1665 Copyright(c) 2011 AVAST Software
Run date: 2012-04-19 20:34:29
-----------------------------
20:34:29.277 OS Version: Windows x64 6.1.7601 Service Pack 1
20:34:29.277 Number of processors: 2 586 0x602
20:34:29.278 ComputerName: MICHAEL-PC UserName: Michael
20:34:31.479 Initialize success
20:34:39.221 AVAST engine defs: 12041802
20:34:44.260 Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\Ide\IdeDeviceP0T0L0-0
20:34:44.265 Disk 0 Vendor: WDC_WD3200BEVT-22ZCT0 11.01A11 Size: 305245MB BusType: 11
20:34:44.298 Disk 0 MBR read successfully
20:34:44.304 Disk 0 MBR scan
20:34:44.315 Disk 0 Windows 7 default MBR code
20:34:44.333 Disk 0 Partition 1 00 07 HPFS/NTFS NTFS 12000 MB offset 2048
20:34:44.359 Disk 0 Partition 2 80 (A) 07 HPFS/NTFS NTFS 100 MB offset 24578048
20:34:44.376 Disk 0 Partition 3 00 07 HPFS/NTFS NTFS 293143 MB offset 24782848
20:34:44.408 Disk 0 scanning C:\Windows\system32\drivers
20:34:56.908 Service scanning
20:35:31.414 Modules scanning
20:35:31.417 Disk 0 trace - called modules:
20:35:31.462 ntoskrnl.exe CLASSPNP.SYS disk.sys ataport.SYS PCIIDEX.SYS hal.dll msahci.sys
20:35:31.466 1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0xfffffa8004ad0790]
20:35:31.467 3 CLASSPNP.SYS[fffff8800212443f] -> nt!IofCallDriver -> \Device\Ide\IdeDeviceP0T0L0-0[0xfffffa8004511680]
20:35:34.127 AVAST engine scan C:\Windows
20:35:38.330 AVAST engine scan C:\Windows\system32
20:39:52.077 AVAST engine scan C:\Windows\system32\drivers
20:40:10.700 AVAST engine scan C:\Users\Michael
20:47:48.900 File: C:\Users\Michael\AppData\Local\Temp\538.5840.exe **INFECTED** Win32:FakeAlert-BQI [Trj]
20:56:08.207 AVAST engine scan C:\ProgramData
20:58:18.880 Scan finished successfully
21:49:59.496 Disk 0 MBR has been saved successfully to "C:\Users\Michael\Desktop\All TV Shows\MBR.dat"
21:49:59.504 The log file has been saved successfully to "C:\Users\Michael\Desktop\All TV Shows\virus.txt"



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