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Asked: 2021-11-04T14:02:47+00:00 In:

How To Work With Logitech Cordless Mouse.

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i have a logitech Wireless optical mouse with a usb p/n 810-000215 and PID: LZ83963
But i am not able to getting mouse connection. psz anybody can help me

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    3 Answers

    1. Have you tried the mouse receiver on all USB ports? Have you tried your mouse on another computer? Did it ever work? Did you install the battery for the mouse?

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    2. Fresh batteries are the cure for many wireless mouse problems. … Verify it has been installed, to make your mouse ready to use. If the receiver is plugged in, and you’ve tried all other troubleshooting steps, try moving the receiver to a different USB port, if one is available. USB ports can go bad, making them unusable.

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    3. There’s a few things you can check:
      1. Check that there are good batteries in the mouse.
      2. Check that the connection on the receiver to the computer is good. Re-seat it (unplug it and plug it back in) to be sure.
      3. check the synchronization of the mouse to the receiver. Push the button on the bottom of the mouse and the button on the receiver and see if that helps.

      If not, then shut the machine down, and start it up without the mouse receiver attached, then plug it in when the login screen or “welcome” screen comes up. it might take a minute or two to sense that it’s there, but that should be the final test. I have not had a single broken logitech mouse, and have usually given them to a friend when I upgraded to a newer, better one. If the steps I outlines don’t work, then think about replacing it.

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