Fatal error installing skype

November 17, 2013 at 07:03:52
Specs: Windows XP

When i go to install Skype it says you have
"Failed to get proc address for GetLogicalProcessorInformation (KERNEL32.dll)".

See More: Fatal error installing skype

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#1
November 17, 2013 at 14:14:57

Although you are on the Windows 7 forum I assume from your spec you are running XP. If so see here:
http://community.skype.com/t5/Windo...
Looks like you never installed XP SP3 Update (you should if you plan keeping XP). Ignore anything on that post about Skype versions - it might be out of date.

EDIT:
When you've sorted this issue I recommend that you have SP3 and all the latest security updates. Also see these:
http://www.computing.net/howtos/sho...

http://www.computing.net/howtos/sho...

If you are running Windows 7 forget this whole response and we'll start again.

Always pop back and let us know the outcome - thanks

message edited by Derek


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