|My system restore isnt working! |
I'll just get straight to the point lol. im using windows 7 home premium. whenever i try a system restore, it shuts the computer down, as it should, but when it boots up again i get this message:
system restore did not complete successfully. your computers system files and setting were not changed
system restore could not access a file. this is probebly because an anti-virus program is running on the computer. temporarily disabkle your anti virus program and retry the system restore.
an unexpected error occoured during system restore (0x80070005)
Trouble is it doesn't tell me what file is causing the problem. i have tried disabling the anti virus (I am using a free 60 day norton trial that came with the computer) and restoring, no change get the same message pop up. and i have also tried restoring it from an earlier point..still getting the same message. another problem is i cant undo the restore because it tells me it needs to finish the original action....WHICH IT CANT DO...talk about a bad circle!
i originally found this problem when a relative was using the internet, he thought it was mucked up, panicked and tried a system restore. (all that was wrong was that he changed the home page settings..which is fixable in about 3 clicks).
is my computer buggered?
how can i sort out this whole restore thing?
any info or ideas/suggestions would be greatly appreciated!