Error 0x80070005 using Win 7 System Restore

March 16, 2010 at 07:40:52
Specs: Windows 7

My system restore isnt working!
I'll just get straight to the point lol. im using windows 7 home premium. whenever i try a system restore, it shuts the computer down, as it should, but when it boots up again i get this message:

system restore did not complete successfully. your computers system files and setting were not changed

details:
system restore could not access a file. this is probebly because an anti-virus program is running on the computer. temporarily disabkle your anti virus program and retry the system restore.
an unexpected error occoured during system restore (0x80070005)


Trouble is it doesn't tell me what file is causing the problem. i have tried disabling the anti virus (I am using a free 60 day norton trial that came with the computer) and restoring, no change get the same message pop up. and i have also tried restoring it from an earlier point..still getting the same message. another problem is i cant undo the restore because it tells me it needs to finish the original action....WHICH IT CANT DO...talk about a bad circle!

i originally found this problem when a relative was using the internet, he thought it was mucked up, panicked and tried a system restore. (all that was wrong was that he changed the home page settings..which is fixable in about 3 clicks).

is my computer buggered?
how can i sort out this whole restore thing?

any info or ideas/suggestions would be greatly appreciated!

cheers, ben


See More: Error 0x80070005 using Win 7 System Restore

Report •


#1
March 16, 2010 at 08:13:18

Did you try to make a system recovery CD and booting off of it?

Report •

#2
March 16, 2010 at 08:37:42

what happens when you boot into safemode and use the repair my computer problem option?

Some HELP in posting on Computing.net plus free progs and instructions Cheers


Report •

#3
March 16, 2010 at 13:02:27

Reload from OEM disks or recovery partition.

Playing to the angels
Les Paul (1915-2009)


Report •

Related Solutions

#4
March 16, 2010 at 15:53:58

AND dump Norton (be sure it's completely removed) then replace with one that does not cause problems.

Report •


Ask Question