err: preparing your desktop then goes onto blank blue screen

June 19, 2012 at 12:19:34
Specs: Windows 7, 6gb

hey, i recently upgraded a few components e.g graphics card, harddrive and the PSU. everything has been working perfectly for about 3 days. originally i had a 500gb hard drive which had only about 40GB left on it so i thought it'd be a good idea to boot from my new 1 tb internal hard drive.
so, i got the reccomended program 'acronis true image' the trial version as i would have had to pay for it which i did not want to do seeing as i would only use it this once. so after i installed the program i cloned my 500gb internal hdd onto my new hdd and made sure i had not deleted anything as to make sure i chose the correct boot drive in the bios once i successfully changed the boot drive to my new hdd i restarted the computer and double checked that my windows 7 had linked with this drive, i also checked over each hard drive to make sure a few important things were on each and they seemed exactly the same.

so i decided to format my old 500gb hdd after knowing almost deffinately that it had booted to my new drive. i formated it by simply going into the device management and right clicking on the partition and pressing format. it came up that it could stop a few programs from working if i did this and asked if i wanted to force format it. so i had one last check to make sure i hadnt missed anything and compared each to make sure each of them match up with their content.

so i then agreed to force it then all of a sudden a load of programs on my computer dissappeared and my computer turned off as i had set it to turn off once it had finished. i then started up my computer again and came up with the windows logo then went on to the welcome message which lasted a few secconds then it went on to say preparing your desktop which lasted a few minutes which i thought was odd... then it went to a sky blue screen with no desktop and no buttons/logos nothing just a sky blue background. i could access the task manager by pressing ctrl+alt+del. but thats it.

can you please help me as i would really like to get back to my gaming as i have brought all these components to help make my computer faster and through one hiccup i now cannot use it at all.

in advance thank you to anyone that helps me out most appreciated

p.s. i have windows 7

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June 19, 2012 at 13:42:00

Try this:
1. Open Task Manager.
2. Click on File -> New Task...(Run).
3. Enter in explorer.exe

Does this show your desktop?

You've been helped by a 14 year old.

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June 19, 2012 at 13:43:35

yes that is what i have up at the moment

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June 19, 2012 at 13:48:35

but it has the bere minimum just a few blanked out logos from programs and does not let me access anything through the start menu i can only open a few programs by using the RUN on task manager.

i click on my computer on the start menu and it says 'no such interface supported' which is very strange and happens when i click on most things.

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June 19, 2012 at 16:36:43

What is the drive letter of your 1 TB drive? Do you know? Your programs could have disappeared because the drive is appearing as the letter D: or something like that instead of C:. That also could explain why you can't open My Computer. All of the settings are pointing to C: instead of your current drive letter.

If the above is true, I'm not sure how you could repair it. You might have to backup all of your data and do a complete fresh install.

You've been helped by a 14 year old.

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June 20, 2012 at 00:16:57

yh my 1 tb new drive is D whilst my 500gb is C still
ill look around to see if there is a way to swap around the letters.

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June 20, 2012 at 07:16:35

Can you reach Disk Management? You can change the drive's letters there. To get to it:
1. Press the Windows Logo Key and R at the same time. The run dialog box appears.
2. Enter in compmgmt.msc
3. Click Disk Management on the left.
4. Right-click the 500 GB drive at the top (under volume) and click Change Drive Letter and Paths...
5. With the C: selected in the new dialog box, click the Change... button, and choose another available letter.
6. After you change the 500 GB from C:, change the 1 TB Drive to C:.

You've been helped by a 14 year old.

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