DVD drive will not see disk or boot

February 3, 2010 at 19:43:58
Specs: windows 7 professional 32

My dvd disk will not see the Windows 7 disk
or boot from it. It sees other disks fine. I put
the Windows 7 disk in another computer in
house and it sees the disk and files fine.

What can be wrong. I want to do a clean
install to a new hardrive I got with the OS.

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February 3, 2010 at 22:19:00

How about updating the dvd driver??

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February 3, 2010 at 23:41:00

Since he's trying to do a fresh install, a driver will be of little use. There may be an actual hardware problem with the drive itself. If you can, swap optical drives (a PITA, but that would narrow the problem down)...

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February 4, 2010 at 05:04:21

Also go into your computer's BIOS and check all settings related to the DVD drive, and make sure that the DVD drive is first in boot order (or second behind a floppy if using) in order to do the clean install.
After that go into device manager and make sure there are no issues with the DVD drive there and try again.

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Related Solutions

February 5, 2010 at 21:43:15

Thanks to all. I swapped the dvd drive, and that solved it for me I was able to install. I still don't understand it. The drive reads every other disc fine......Used it to install Norton Internet Security after the Windows 7 install.

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February 6, 2010 at 08:45:20

Are you sure the drive is a DVD drive and not CD only?

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February 6, 2010 at 08:57:02

Yes its an NEC DVD burner.

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February 6, 2010 at 11:48:24


Hate to be pedantic, but disc ≠ disk. There's a distinction between the two & it's not to be conflated.

Glad you got the issue resolved by switching your optical drive. OOC though, was your Windows 7 DVD burned or was it retail?

Windows 7 News!

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February 6, 2010 at 18:20:37


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