Solved does not detect local IP address.

December 20, 2012 at 10:11:45
Specs: Windows 7, core i3
I have Asus A55A Series laptop. It has core i3, 4 GB ram, windows 7 64 bit. I have DSL connection. Every driver of every device is properly installed. when I connect LAN cable or connect laptop via WiFi. It detects the network and connects after WiFi password but It does not detect the default gateway address and detects ONLY IP address 169.254.96.114 and subnet mask 255.255.0.0 while it should detect IP address like 192.168.1.x. I have another laptop which is working fine. I have checked this laptop in two different locations and tried two different DSL connections and modems/routers as well. I have configured IP address manually but It did not work. neither with WiFi nor with LAN.
Please help.

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✔ Best Answer
December 22, 2012 at 06:34:23
The issue resolved by another user azedas101.
"I will advice you fix the windows by running a RUN command SFC /SCANNOW and a command prompt chkdsk /f/r and restart PC after all processes."
Uninstall any free antivirus.


#1
December 20, 2012 at 11:01:20
I have checked this laptop in two different locations and tried two different DSL connections and modems/routers as well. I have configured IP address manually but It did not work. neither with WiFi nor with LAN.

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#2
December 20, 2012 at 14:26:55
I wondered what this 169.254.96.114 was about. You might care to see this
(also the two links to more info given there):
http://whois.arin.net/rest/net/NET-...

Maybe it will give you or others a clue about what is going on.

About the only thing I can suggest is typing services in search then see if the
"DHCP Client" service is set to Automatic and Running.

Always pop back and let us know the outcome - thanks


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#3
December 21, 2012 at 06:30:26
I have checked http://whois.arin.net/rest/net/NET-... but I didn't understand. Please tell me about it. Laptop (new) has bought from USA Los Angeles and I am using it in Karachi, Pakistan. From day one I have opened the packed box of laptop it is working like this. I have said before.
"DHCP Client" service is set to Automatic and Running. Checked it.

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Related Solutions

#4
December 21, 2012 at 07:47:53
I mainly posted that "who-is" to help others - so far we seem to be on our own.
It seemed to imply a DNS issue hence my suggestion.

I assume you've been through this:
http://support.asus.com/Troubleshoo...

Also, if you are using IE then go to Tools > Internet Options > Connection tab >
LAN settings button. If you haven't already done so, ensure all boxes are un-checked.

When you are connecting via a LAN cable it should not be asking for a wifi password, so that puzzles me.

Always pop back and let us know the outcome - thanks


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#5
December 21, 2012 at 08:15:49
169.254.blah.blah is merely another internal addressing from microsoft, it means it is not connecting to your router and getting an ip, so microsoft assigns one in that range 169.254.0.0. Perfectly normal for a computer not getting connected.

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#6
December 21, 2012 at 08:41:39
I just had this same exact problem on a netbook last night. In my case updating all drivers fixed it. Having no errors showing in device manager does not mean the drivers are working properly. Right-click on the network adapters (and one or both may be a part of the video driver on a laptop) and click update. If that doesn't work go to control panel / windows update and check for driver updates there. Or go to the Asus site and check there. Another possibility would be to roll back the drivers, but I doubt there's anything to roll back to.

The next thing would be to stick in a USB network adapter and see if it works. If so, your network card could be defective.


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#7
December 22, 2012 at 06:34:23
✔ Best Answer
The issue resolved by another user azedas101.
"I will advice you fix the windows by running a RUN command SFC /SCANNOW and a command prompt chkdsk /f/r and restart PC after all processes."
Uninstall any free antivirus.

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#8
December 22, 2012 at 07:28:23
Thanks everybody for your time.

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#9
December 22, 2012 at 14:57:37
Many folk use free AV's without any issues, so unless it was a bad AV install that is unlikely.

Either of the other two are quite possible as they point to a corrupted file or a mild HD corruption respectively. The symptoms can vary widely (not only Networking) so it was a good general call.

Thx for updating us and glad to hear it worked out.

Always pop back and let us know the outcome - thanks


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