|@cboy - Thanks, that's good to know because I'm starting to think my hard drive is damaged and I was afraid that the Gateway disks wouldn't work for loading an OS on a new blank hard drive|
@princecorum- I forgot to mention that this is a laptop, I would have no problem checking the seating of my hard drive and memory sticks if I had desktop but the only time I attempt to take apart a laptop... I physically broke it eep LOL Also, Gateway sent me 4 disks: System Disk, Restore disk 1 and 2, and a Language disk. When I did the restore to factory defaults I used all 4 disks as I was prompted by the installation program. If you know how to take apart a laptop without destroying it, I'd appreciate that advice. Thanks for you help :)
I am trying one last time to reinstall from the Gateway disks and it keeps freezing and my light indicating that the hard drive is in use is on solid for long periods of time.