|Thank you! THANK YOU!! |
There was an exclamation mark on the drawing of the laptop. I clicked it and it told me to troubleshoot it. I did that...it found a LOT of problems. At each of those it said that by installing that(whatever was causing the problem), it might fix the problem...so each time I would click the option to install(maybe it was RE-installing?).
Partway through, I noticed the bars indicating wireless strength appeared, and I was able to connect to the internet, wirelessly!! YAY!!
In the end, 14 problems were detected and fixed, 1 problem( "Keyboard filter doesn't have a driver" ) was not fixed, and 1 problem( "Realtek PCIe FE Family Controller has a driver problem" ) was detected, and there is an exclamation mark after that.
I don't know what a "keyboard filter" or the "Family Controller" are, so I don't know if they'll also cause problems for me. But the exclamation mark by the drawing of the laptop in Device Manager IS gone. AND, I seem to be wirelessly connected to the internet. I haven't tried it yet, but I would assume the problem is solved, because the "signal strength" bars are back.
Thank you, again! I'm not COMPLETELY computer illiterate...but when I come to a new problem, I have no idea where to begin to solve it.