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Solved Can I restore Dell from Acer recovery disk

August 8, 2011 at 12:58:36
Specs: Windows 7

Windows7. My daughters Inspiron 1750 had performance problems and after many unsuccessesful attempts to fix, decided to do factory recovery from hard drive (she doesn't have recovery disks). This resulted in 'Bootmgr is missing' message when trying to boot. Since then I've replaced the adapter/charger which was faulty with a good one. There are disk messages (2000-0146) in diagnostics so may need to replace hard drive. Before replacing hard drive I've tried to reinstall from my Acer W7 recovery disks which always fails on the same image file halfway through the 2nd CD. Does this indicate hard drive problem or is it just not possible to use the Acer disks and need to hand more money over to Dell (UK) for the correct disks.
Many thanks for your assistance.

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#1
August 8, 2011 at 13:17:40

Sadly you will have to get some Dell Recovery Discs. The Acer disc probably doesn't have the drivers needed to boot up on the Dell, so it does not work.

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#2
August 8, 2011 at 16:18:39
✔ Best Answer

First test memory with Memtest86 since some of the symptoms you describe could be a faulty RAM stick. Not errors are acceptable. If you get errors, retry with one stick at a time to find the problem stick.

Once you are sure your memory is good try again recovering from the built in recovery partition. This should install the boot partition properly but if it does not you can then do a start up repair. THIS you can do from a Windows 7 Repair Disk you can make from ANY Windows 7 machine that is also the same (32bit or 64bit) and this will replace the boot partition. If this did not work you MAY have a hard drive problem but try the proper factory recovery disk set first (you would need this anyway if you need to replace the hard drive) to reinstall the OS (full format if you get the option). The best test for the hard drive would be from the hard drive manufacturer's downloadable utility.

You have to be a little bit crazy to keep you from going insane.


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#3
August 8, 2011 at 23:21:31

Follow the link
http://support.dell.com/support/top...

it helps u to restore the comp to factory rest....data will be safe if will do thing proper


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#4
August 8, 2011 at 23:29:24

you could make an image from a very similar dell machine, then use that along with a recovery cd. insert the recovery cd, restore from the image, you may need some dell drivers, but its worth a try..illegal according to microsoft though.

i hate computers!
but cant help myself....


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#5
August 9, 2011 at 05:55:26

The 'bootmgr missing' message has changed to 'no operating system' due to me trying the acer disk again after posting.
Memory checks OK. Followed advice to produce w7 repair CD. This enabled me to try repair which fails due to 'disk problem' and a factory restore from hard drive which fails to copy some files.
I don't have access to a similar Dell to create image otherwise worth a try.
Guess I have to get the recovery disk from Dell and more than likely a new hard drive.
Thanks everyone for your suggestions.

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#6
August 9, 2011 at 18:20:58

You are quite welcome.

You have to be a little bit crazy to keep you from going insane.


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