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C: Drive Disk Check Consistency Issue?

August 26, 2010 at 15:29:15
Specs: Windows 7, 500 GB/4GB

Windows 7 Home Premium, C: Drive Disk Check Consistency Issue at every starting screen?
OS is Windows 7 Home Premium, I have a HP Pavilion dv7 Notebook PC x64-based with an AMD Turion(tm) II Ultra Dual-Core Mobile M620, 2500 MhZ, etc with Hewlett-Packard F.12 11/30/2009 , 500GB, 4 GB RAM and Boot Device is \Device\HarddiskVolume 1.

I have had this laptop since August 22nd so it's been four days and it was purchased as refurbished (with a 90 day warranty) so I want to know if this issue is solvable or if it'll result in hardware failure. The programs/files I have downloaded in the past four days are Last.fm, Itunes, AVG Trial/Free Version 9.0, activated Norton Internet Safety, Power Iso, Winrar, a Nancy Drew Game, Ifran View, Foxit Reader and Google Chrome. I scanned my computer for rootkits (2 appeared in my Norton Internet Security program...? I don't know, but I got rid of them) and viruses using AVG about every day since I've purchased it and I've never had to force a reboot until the Disk Drive error showed up. I've often had to hold the on/off button during this frozen disk check screen once or twice until it let me hit the log-in screen.

It says something like Checking file system on C: The type of the file system is NTFS. One of your disks needs to be checked for consistency. You may cancel the disk check, but it is strongly recommended that you continue. To skip disk checking, press any key within (#) seconds.
Usually it freezes at 1 second and does nothing and it ignores any keys I press regardless. On one instance, after I removed AVG (in hopes it had the corrupted file) I took a picture of the monitor and it said:

something open volume for direct access. something cannot run due to an error caused by a recently installed software. The system restore feature from the control panel to restore to a point prior to the corrupt software package installation. Error occurred (768f8c78something along these lines 3f1).

I'm unsure where to go about this, my refurbished laptop didn't come with a Win 7 restore/repair CD, and I don't want to have to call Support unless none of you have any knowledge on this issue. My dad (who bought this as a gift) is weary of returning it so soon, assuming that I messed it up again. I cannot run disk-checks/schedule them or do a system restore because it says Local Disk C:/ has a corrupt file. I tried to press F8 at startup and it didn't go into safe mode (?) but I might have pressed it at the wrong time of reboot I don't know. Help?


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#1
August 26, 2010 at 17:43:14

I might be tempted to use the restore to OEM state either by the dvd's or via partition.If it then failed you could be more sure it was hardware.

Not sure if you have a virus or a real issue. Could try memtest and maybe some hard drive diags. HP may have tools or use ultimate boot cd.

Also look online for this as a known bug in that model too.

Why did it take me over a year to phone in a problem to ATT?


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#2
August 26, 2010 at 22:53:19

You can not have 2 Internet Anti-Virus programs running at the same time, remove both AVG and Norton and install MS Security Essentials.

Alternatively System Restore to the day you bought the Laptop and start again


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#3
August 26, 2010 at 23:05:23

if it is only a corrupt file, you can download a repair disk. http://neosmart.net/blog/2009/windo...
OR do a factory restore, HP supply a recovery parttion which can be accessed by repeatedly pressing F10 at startup. as soon as you start the machine keep tapping the F10 button, it should come up.
you should then be able to run the factory restore.....
you will only lose the files you put in since buying the machine, which cant be a lot.. i suppose..
if the factory restore fails take it back immediately.


The programs/files I have downloaded in the past four days are
(Last.fm, ( Itunes ( leave these a while, and a make sure you have a system restore point before reinstalling )))
(AVG Trial/Free Version 9.0, activated Norton Internet Safety) i would recommend using MS security essentials, they do a good job and are free.
Power Iso ( this could have caused an issue installing a virtual drive although i have never heard of anything so bad)...,
Winrar this should cause no issues,
(Nancy Drew Game, Ifran View, Foxit Reader and Google Chrome.) no comment on these ;-)
these are only personal opinions on the programs you have installed, its entirely your choice as to what security you prefer.

i hate computers!
but cant help myself....


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