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BSOD Win 7 Beta Help!!

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Name: RaiTei
Date: October 23, 2009 at 11:44:13 Pacific
OS: Windows 7
Product: Microsoft Windows ultimate 7
Subcategory: Software Problems
Tags: BSOD, Crash, help, windows 7
Comment:

Hey Everyone! I've always come to you for help, and you've never failed me.

I've been running the Windows 7 Trial Candidate with all updates since launch. BSOD's have now been happening on my laptop with constant occurance as it starts up.

here's the logs
Os. Version: 6.1.7100.2.0.0.256.1.
Locale ID: 1033
BCCode: 1000007e
BCP1: C0000005
BCP2: 98BB4976
BCP3: 8CD1F9E0
BCP4: 8CD1F5C0
OS Version: 6_1_7100
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\102309-29094-01.dmp
C:\Users\Jivan\Appdata\Local\Temp\WER-6628-0.sysdata.xml

Please help!!!
Thanks!



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Response Number 1
Name: ace_omega
Date: October 23, 2009 at 11:51:36 Pacific
Reply:

Can you send us the 102309-29094-01.dmp contents or is it too much data?

It failed in an XML file downloaded from the internet. Did you just install something prior to this that might use this XML?


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Response Number 2
Name: RaiTei
Date: October 23, 2009 at 11:56:27 Pacific
Reply:

No, I had been on the internet in an airport while waiting for a flight, put it into sleep mode and went on my way. I'll get that file to you in just a minute!

Thanks!!


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Response Number 3
Name: RaiTei
Date: October 23, 2009 at 11:59:13 Pacific
Reply:

http://www.sendspace.com/file/1varlj
There's the link to the minidump file!


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Response Number 4
Name: Razor2.3
Date: October 23, 2009 at 15:12:03 Pacific
Reply:

SYSTEM_THREAD_EXCEPTION_NOT_HANDLED. Some driver issue, which is to be expected when dealing with betas or RCs.

When I get home, I'll try plugging the dump into my debugger.


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Response Number 5
Name: RaiTei
Date: October 23, 2009 at 15:21:19 Pacific
Reply:

Thanks!!! Would the problem be fixed if I wipe and install a legit copy of 7? (Not the beta)


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Response Number 6
Name: Razor2.3
Date: October 23, 2009 at 15:33:22 Pacific
Reply:

The problem will be fixed when you remove the offending driver.


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Response Number 7
Name: Razor2.3
Date: October 23, 2009 at 17:49:30 Pacific
Reply:

Probably caused by : SRTSPL.SYS ( SRTSPL+31976 )

So there you go. Uninstall the Symantec antivirus. Win7 already has its own antivirus anyways.

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